eDesk vs SupportPal
eDesk
edesk.com
SupportPal
supportpal.comSide by side
| Figure | eDesk | SupportPal |
|---|---|---|
| Price from | $39/mo | $25/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | — | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 2 |
| Spec score · Multilingual Customer Support Software | 7.3 (#14) | 8.0 (#10) |
| Spec score · Help desk software | 7.2 (#80) | 8.1 (#43) |
| Spec score · Ticketing Software | 7.3 (#23) | 8.1 (#17) |
| Free plan | No | No |
| SLA management | Yes | Yes |
Plans
eDesk
- Essential$39 a month
- Growth$89 a month
- Professional$119 a month
- EnterprisePrice not published
In their own words
SupportPal
SupportPal has no write-up on Specifiction yet; its figures are above.