Eduvy CRM vs Neexa Education CRM

Eduvy CRM is an admissions CRM for Indian colleges that manages student enquiries through calls, messages and enrolment. Its AVA caller contacts new leads, typically within about 60 seconds, and handles inbound calls 24/7. AVA supports Hindi, Tamil, Telugu, Kannada, Malayalam, Bengali, Gujarati, Punjabi and English, including Hinglish code-switching. It answers from college-approved, in-date facts and defers questions it cannot verify to a counsellor. The platform assigns live lead scores from 0–100, groups them into Hot, Warm, Mid and Cold bands, and includes a going-cold radar. Campaigns include lead selection, calling windows, retries and budget caps, with DNC scrubbing before calls. WhatsApp templates are approved per college; messaging is opt-in gated and subject to the 24-hour service window, and incoming WhatsApp shares context with calls. Leads can come from Meta lead ads, CollegeDunia and CSV uploads, with no ERP integration required to launch. The phone-focused counsellor app includes lead and callback queues, offline sync, a pipeline and grounded AI answers. Pricing is quoted per institution after catalogue review.

Neexa Education CRM is an AI-native student CRM for schools, universities, vocational and training institutes, and other educational institutions. It brings student identity, source, conversation history, intent, ownership, and structured details into one view. Configured AI agents can follow up, monitor progress, update stages, summarize interactions, and escalate matters. Admissions features guide applicants and help teams follow up on incomplete applications. Conversation analysis helps staff understand requests and emerging needs, then turn dialogue into follow-up and reporting signals. Staff can review an agent’s work, intervene, or take over; institutions set policies, knowledge, escalation expectations, and ownership. Listed integrations include WhatsApp, Web Widget, Chat Portal, Facebook Messenger, Instagram Direct Messages, Gmail, Microsoft Outlook, and other email through IMAP and SMTP. Platforms are Android, API, and web. Neexa says its safeguards include access controls, monitoring, logging, and encryption in transit where supported, with primary servers in Stockholm, Sweden. Its Free plan is free; Starter annual billing is $199 a month, billed $2,388 annually. Neexa says de-identified and anonymized data from default Free workspaces may be used for internal AI training; paid-plan data is excluded unless agreed in writing.