eesel AI for SMS vs Streebo SMS Chatbot
eesel AI for SMS
eesel.aiStreebo SMS Chatbot
streebo.comSide by side
| Figure | eesel AI for SMS | Streebo SMS Chatbot |
|---|---|---|
| Price from | $299/mo | $999/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 5 | 4 |
| Spec score · SMS Chatbot Software | 8.9 (#4) | 7.3 (#24) |
| Channels | Eesel lists SMS, WhatsApp, Instagram, Facebook Messenger, live chat, email, helpdesks, Slack, Teams and browser extensions as deployment channels. | The product page lists SMS alongside Facebook Messenger, WhatsApp, Google Chat, Skype, Slack and Microsoft Teams as channels for its cognitive assistants. |
| Headquarters | Middletown, Delaware, United States | Houston, Texas, United States |
| Human handoff | Teams can configure escalation by topic, confidence level, or customer request, with handoff through email or a connected helpdesk. | The chatbot can escalate complex queries to human agents, and the page names Zendesk, Avaya and Mavenir as live-agent software integrations. |
| Languages | The SMS agent supports more than 80 languages and can detect a customer's language and reply in it. | Streebo says its ready-made smart solutions support more than 38 languages. |
Plans
eesel AI for SMS
- FreeFree
- FreeFree
- SMS usage pricing$0.40, paid once
- Teammate$299 a month
- EnterprisePriced on request
Streebo SMS Chatbot
- Single-Tenant (Private Hosting)$999 a month
- Flat-fee planPriced on request
- Pay Per UsagePriced on request
- Single-Tenant Ready-to-Go Pre-Trained Smart AI AgentPriced on request
In their own words
eesel AI for SMS
eesel AI for SMS is a web-based agent that replies to customer text messages using connected business knowledge. Named sources include Zendesk, Freshdesk, Google Drive, Notion, Confluence, websites, and Shopify. Teams can set the agent’s tone, topics, and escalation rules through a conversation, then preview responses and address knowledge gaps before launch. The agent supports more than 80 languages and can detect the customer’s language to reply accordingly. It can identify missing knowledge, draft articles for uncovered topics, and surface recurring conversation themes. Teams can set handoff rules based on topic, confidence, or customer request, with escalation through email or a connected helpdesk. A dedicated SMS number is required, and the page says any number that can receive texts can be added. The free plan is free with 100 credits; SMS usage is $0.40, with no platform fee or monthly minimum. The maker says customer data is not used to train AI models and connections are encrypted.
Streebo SMS Chatbot
Streebo SMS Chatbot has no write-up on Specifiction yet; its figures are above.