eG Enterprise vs Embrace
eG Enterprise
eginnovations.com
Embrace
embrace.ioSide by side
| Figure | eG Enterprise | Embrace |
|---|---|---|
| Price from | $100/mo | $0.80/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| Linux | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 2 | 5 |
| Spec score · Real User Monitoring | 8.4 (#7) | 9.2 (#1) |
| Spec score · Runtime Monitoring Software | 8.5 (#14) | 9.3 (#2) |
| Spec score · Application Performance & Observability - Enterprise Software | 8.4 (#8) | 9.2 (#2) |
| Founded | 2001 | 2016 |
| Headquarters | Singapore | Los Angeles, California, United States |
| Intended users | eG Innovations says its products are used by IT operations, IT architects, SREs, SMEs, DevOps personnel, and developers. | Embrace describes the platform as designed for frontend and mobile engineers and also highlights DevOps and SRE teams. |
| Security and compliance | eG Innovations states that it is certified to ISO/IEC 27001:2022, passed a SOC 2 Type 2 audit, and is GDPR compliant. | The Trust Center is linked from Embrace’s site, but its page did not expose readable security or compliance details during this research. |
| Support | The company reports 14 local offices providing regional support and 11 local languages spoken for support. | The pricing page lists standard customer support for Pro and gold-tier customer support for Enterprise. |
Plans
Embrace
- FreeFree
- FREEFree
- Pro$0.80 a month
- PRO$0.80 a month
- ENTERPRISEPriced on request
In their own words
eG Enterprise
eG Enterprise is an application and infrastructure monitoring platform from eG Innovations, founded in 2001 and headquartered in Singapore. It correlates user experience, application behavior, and infrastructure health to help identify why applications are slow. Transaction tracing follows Java and.NET activity across application tiers, including errors, database queries, and remote service calls. Agentless digital user experience monitoring identifies slow pages, affected locations, and whether delays arise in browsers, networks, content, or server processing. The Web App Simulator records and replays journeys, runs scripts from multiple locations, and captures failure screenshots. Coverage spans more than 650 technologies across applications, clouds, virtualization, operating systems, storage, networks, custom applications, and containers. Deployment can be SaaS or on premises for cloud, hybrid, and on-premises environments. Service desk, orchestration, DevOps, and ServiceNow integrations support incident workflows. Pricing starts at $100 per month, with a 21-day trial and no free plan.
Embrace
Embrace is a real user monitoring platform for mobile and web that connects technical performance with individual user sessions. Mobile monitoring captures sessions and provides crash, ANR, network and performance insights. Web monitoring includes session timelines, Core Web Vitals, error reporting, custom metrics and alerting. Crashes, network requests, custom events and Core Web Vitals can be viewed in session context. The platform is built on OpenTelemetry; Embrace says customers own their data and can connect it to other tools. Documented instrumentation covers Android, iOS, web, React Native, Unity and Flutter. Dashboards, SLO support and user journey analysis are available, and data can be forwarded through data destination and OpenTelemetry interfaces. Mobile and web sessions count toward the same usage total. The free tier allows up to 1 million sessions per year and five users, with three days of event retention; reaching either cap stops additional ingestion or user additions unless the customer upgrades. Pro is listed at $0.80 per month, with an $80 monthly minimum spend. A 30-day trial is listed.