eG Enterprise vs TeamViewer DEX
eG Enterprise
eginnovations.com
TeamViewer DEX
teamviewer.comSide by side
| Figure | eG Enterprise | TeamViewer DEX |
|---|---|---|
| Price from | $100/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| Linux | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 2 | 3 |
| Spec score · Digital Employee Experience (DEX) Management Software | 8.6 (#1) | 6.9 (#12) |
| Founded | 2001 | 2005 |
| Headquarters | Singapore | Göppingen, Germany |
| Purpose | eG Enterprise correlates user experience, application behavior, and infrastructure health to help identify why applications are slow. | TeamViewer DEX is a proactive IT platform for monitoring digital employee experience and solving IT problems before they affect users. |
| Security and compliance | eG Innovations states that it is certified to ISO/IEC 27001:2022, passed a SOC 2 Type 2 audit, and is GDPR compliant. | TeamViewer says it is certified to ISO/IEC 27001 and audited for SOC 2 and SOC 3 compliance. |
| Support | The company reports 14 local offices providing regional support and 11 local languages spoken for support. | TeamViewer directs DEX customers to its support portal for DEX product support information. |
Plans
TeamViewer DEX
- EnterprisePriced on request
- Enterprise PlusPriced on request
- StandardPriced on request
In their own words
eG Enterprise
eG Enterprise is an application and infrastructure monitoring platform from eG Innovations, founded in 2001 and headquartered in Singapore. It correlates user experience, application behavior, and infrastructure health to help identify why applications are slow. Transaction tracing follows Java and.NET activity across application tiers, including errors, database queries, and remote service calls. Agentless digital user experience monitoring identifies slow pages, affected locations, and whether delays arise in browsers, networks, content, or server processing. The Web App Simulator records and replays journeys, runs scripts from multiple locations, and captures failure screenshots. Coverage spans more than 650 technologies across applications, clouds, virtualization, operating systems, storage, networks, custom applications, and containers. Deployment can be SaaS or on premises for cloud, hybrid, and on-premises environments. Service desk, orchestration, DevOps, and ServiceNow integrations support incident workflows. Pricing starts at $100 per month, with a 21-day trial and no free plan.
TeamViewer DEX
TeamViewer DEX has no write-up on Specifiction yet; its figures are above.