EkkoSense vs Sunbird dcTrack
EkkoSense
ekkosense.com
Sunbird dcTrack
sunbirddcim.comSide by side
| Figure | EkkoSense | Sunbird dcTrack |
|---|---|---|
| Price from | — | $19.50/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 1 |
| Spec score · Data Center Infrastructure Management Software | 7.1 (#19) | 7.7 (#11) |
| Integrations | EkkoSense says it interfaces with third-party devices using Modbus and SNMP and can also communicate via oBIX. | The UniversalConnector G2 supports bidirectional integration with systems including ServiceNow, Cisco ACI, and Equinix SmartView. |
| Purpose | EkkoSense’s Data Center Operations Intelligence platform combines thermal, power, capacity, and space data into a shared operational picture and uses AI to prioritize actions. | dcTrack is DCIM Operations software for asset, capacity, and change management in data centers. |
| Security | EkkoSense says data transfers are encrypted, wireless data uses 128-bit AES encryption, and the company holds ISO 27001 and Cyber Essentials accreditations. | Sunbird lists role-based granular permissions and audit logs among dcTrack features. |
| Support | Clients and partners can access an online portal with user guides, help videos, FAQs, and direct support access. | Maintenance customers receive support portal access for tickets, chat or phone support, releases, security updates, documentation, forums, and online training. |
Plans
In their own words
Sunbird dcTrack
Sunbird dcTrack is data center infrastructure management software for asset, capacity, and change management. Its planning views show available rack space, power, network ports, and capacity in equipment such as UPSs, CRACs, and circuit panels. Version 9.3.5 adds tracking and modeling for liquid-cooling infrastructure, including coolant distribution units and manifolds. The UniversalConnector G2 supports bidirectional connections with systems such as ServiceNow, Cisco ACI, and Equinix SmartView. The ServiceNow connector in version 9.3.5 also adds circular updates, filtering improvements, and inherited field mappings for child classes. Access controls include granular role-based permissions and audit logs; identity support includes SAML 2.0, LDAP, and Active Directory. dcTrack offers hosted SaaS and on-premises virtual server deployment, with VMware, Hyper-V, Linux KVM, and AWS listed as platform options. Its mobile-friendly HTML5 interface works in mobile browsers without a thick client. The listed subscription is $19.50 a month, billed annually, with an annual upfront commitment and cabinet-based licensing. A free 30-day trial and online demo are available.