eksis vs Emplifi
eksis
eksis.ioEmplifi
emplifi.ioSide by side
| Figure | eksis | Emplifi |
|---|---|---|
| Price from | $4/mo | $1,249/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 5 | 11 |
| Spec score · Social Customer Service Software | 9.0 (#2) | 8.6 (#5) |
| API authentication | API requests use workspace-scoped bearer keys that are shown once and stored only as hashes. | The API supports token-and-secret Basic HTTP authentication and OAuth 2.0 authorization-code flow. |
| Company size | LinkedIn lists eksis as having 2–10 employees. | LinkedIn lists Emplifi as privately held with 501–1,000 employees and headquarters in Columbus, Ohio. |
| Headquarters | LinkedIn lists the headquarters in Bogor, West Java, Indonesia. | Columbus, Ohio, United States |
| Integrations | The integration catalog lists Instagram, Facebook, TikTok, YouTube, LinkedIn, X, Threads, Pinterest, Bluesky, Google Business, Shopee and DEV Community. | Emplifi advertises direct API access and integrations with existing technology stacks, while documentation lists commerce, loyalty, visual-marketing, SMS, ESP and other connectors. |
| SDKs | The developer materials describe REST and MCP interfaces but do not list official language SDK packages. | The reviewed public developer pages document REST and OAuth integration but do not list official SDK packages. |
| Security | The privacy policy says social account tokens are encrypted with AES-256-GCM, passwords are stored as hashes, and traffic uses HTTPS. | Emplifi states that it holds ISO/IEC 27001:2022 certification and has obtained a SOC 2 Type 2 audit report. |
| Self-hosting | The published product and developer pages describe a hosted eksis.io service and provide no self-hosted deployment package. | Emplifi describes itself as a SaaS customer-experience platform and provides no self-hosted deployment option on the reviewed pages. |
| Support | Support is provided by email in English or Bahasa Indonesia, with a stated response target of two business days and no phone line or chatbot. | Customers needing technical help can visit the Emplifi Customer Center or create a support ticket. |
| What it does | eksis combines social publishing, conversation management, automation and analytics in one workspace for creators, small businesses and agencies. | Emplifi Fuel is an enterprise platform combining social marketing, social commerce and social customer care under one AI intelligence layer. |
Plans
eksis
- FreeFree
- Starter$4 a month
- Premium$15 a month
- X credits$25, paid once
- Agency$39 a month
Emplifi
- Social Marketing Essential$1,249 a month
- Social Marketing Advanced$2,499 a month
- Essential$1,249 a month
- Advanced$2,499 a month
- IntelligentPriced on request
- Social Care AdvancedPriced on request
- Social Care EssentialPriced on request
- Social Care IntelligentPriced on request
- Social Commerce AdvancedPriced on request
- Social Commerce EssentialPriced on request
In their own words
eksis
eksis is a web and API social media control panel for creators, small businesses, and agencies. A shared composer and calendar schedule posts across connected accounts while adapting content to platform rules. Comments and direct messages can appear in one inbox where each platform permits those actions. Automation rules can reply to messages, including keyword-triggered public replies and direct messages with per-person limits and quiet hours. Integrations cover Instagram, Facebook, TikTok, YouTube, LinkedIn, X, Threads, Pinterest, Bluesky, Google Business, Shopee, and DEV Community. TikTok comments and messages stay in TikTok’s app, and LinkedIn engagement handling depends on API access. AI tools draft captions, alter tone or length, suggest hashtags, and draft replies. The Free plan has one account and 15 scheduled posts monthly; paid plans add capacity, analytics, approvals, reports, and longer inbox history.