eksis vs Medal Social Inbox
eksis
eksis.io
Medal Social Inbox
medalsocial.comSide by side
| Figure | eksis | Medal Social Inbox |
|---|---|---|
| Price from | $4/mo | $129/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 5 | 3 |
| Spec score · Social Customer Service Software | 9.0 (#2) | 7.6 (#16) |
| Integrations | The integration catalog lists Instagram, Facebook, TikTok, YouTube, LinkedIn, X, Threads, Pinterest, Bluesky, Google Business, Shopee and DEV Community. | The company says its plans include Zapier and webhooks, and the inbox can use CRM context when drafting replies. |
| Support | Support is provided by email in English or Bahasa Indonesia, with a stated response target of two business days and no phone line or chatbot. | The inbox supports one-click handoff to a teammate with email or in-app notification; plan support is community for Creator, email for Business, and a shared Slack channel plus CSM for Enterprise. |
| Unified inbox | Comments and direct messages from connected accounts are collected in one stream with saved replies and reply suggestions. | The inbox brings DMs, comments, mentions, emails, and form submissions into one threaded feed with channel, sentiment, and contact-stage filters. |
Plans
eksis
- FreeFree
- Starter$4 a month
- Premium$15 a month
- X credits$25, paid once
- Agency$39 a month
Medal Social Inbox
- Creator$129 a month
- Business$249 a month
- EnterprisePriced on request
In their own words
eksis
eksis is a web and API social media control panel for creators, small businesses, and agencies. A shared composer and calendar schedule posts across connected accounts while adapting content to platform rules. Comments and direct messages can appear in one inbox where each platform permits those actions. Automation rules can reply to messages, including keyword-triggered public replies and direct messages with per-person limits and quiet hours. Integrations cover Instagram, Facebook, TikTok, YouTube, LinkedIn, X, Threads, Pinterest, Bluesky, Google Business, Shopee, and DEV Community. TikTok comments and messages stay in TikTok’s app, and LinkedIn engagement handling depends on API access. AI tools draft captions, alter tone or length, suggest hashtags, and draft replies. The Free plan has one account and 15 scheduled posts monthly; paid plans add capacity, analytics, approvals, reports, and longer inbox history.
Medal Social Inbox
Medal Social Inbox has no write-up on Specifiction yet; its figures are above.