eksis vs Mixdesk
eksis
eksis.io
Mixdesk
mixdesk.comSide by side
| Figure | eksis | Mixdesk |
|---|---|---|
| Price from | $4/mo | $49/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Social Customer Service Software | 9.0 (#2) | 9.0 (#3) |
| Automation | Keyword rules can reply publicly, send a direct message, apply quiet hours and enforce per-person sending limits. | A visual workflow builder supports triggers, conditions and actions without requiring code. |
| Company size | LinkedIn lists eksis as having 2–10 employees. | LinkedIn lists a company size of 501–1,000 employees. |
| Founded | LinkedIn lists the company founding year as 2026. | Mixdesk's journey began with Meiqia in 2014, helping businesses talk to customers online; Mixdesk launched in 2024 as a global brand. |
| Headquarters | LinkedIn lists the headquarters in Bogor, West Java, Indonesia. | LinkedIn lists Mixdesk headquarters in Hong Kong, Hong Kong. |
| Integrations | The integration catalog lists Instagram, Facebook, TikTok, YouTube, LinkedIn, X, Threads, Pinterest, Bluesky, Google Business, Shopee and DEV Community. | Mixdesk supports integrations through APIs, webhooks, SDKs and other system connections; listed third-party AI agent connections include Coze and Dify. |
| SDKs | The developer materials describe REST and MCP interfaces but do not list official language SDK packages. | Help documentation includes Android and iOS SDKs, with APIs for identity binding, messages, history and conversation operations. |
| Security | The privacy policy says social account tokens are encrypted with AES-256-GCM, passwords are stored as hashes, and traffic uses HTTPS. | The privacy policy says the company uses encryption, anonymization, access controls and security audits to protect user information. |
| Self-hosting | The published product and developer pages describe a hosted eksis.io service and provide no self-hosted deployment package. | The homepage advertises private deployment options for enterprise customers, without publicly describing a self-service self-hosting procedure. |
| Support | Support is provided by email in English or Bahasa Indonesia, with a stated response target of two business days and no phone line or chatbot. | Mixdesk publishes support standards listing 24/7 website live support across its plans, with priority support for Expert. |
Plans
eksis
- FreeFree
- Starter$4 a month
- Premium$15 a month
- X credits$25, paid once
- Agency$39 a month
In their own words
eksis
eksis is a web and API social media control panel for creators, small businesses, and agencies. A shared composer and calendar schedule posts across connected accounts while adapting content to platform rules. Comments and direct messages can appear in one inbox where each platform permits those actions. Automation rules can reply to messages, including keyword-triggered public replies and direct messages with per-person limits and quiet hours. Integrations cover Instagram, Facebook, TikTok, YouTube, LinkedIn, X, Threads, Pinterest, Bluesky, Google Business, Shopee, and DEV Community. TikTok comments and messages stay in TikTok’s app, and LinkedIn engagement handling depends on API access. AI tools draft captions, alter tone or length, suggest hashtags, and draft replies. The Free plan has one account and 15 scheduled posts monthly; paid plans add capacity, analytics, approvals, reports, and longer inbox history.
Mixdesk
Mixdesk brings messaging, web chat, and email into a shared customer engagement workspace. Its channels include WhatsApp, Instagram, Facebook Messenger, TikTok Business, LINE, Telegram, web chat, in-app SDK, and email. AI Agents can respond using approved knowledge, qualify leads, take configured actions, and pass conversations to a human with context. Mixdesk says its AI Agent understands and replies in 27+ languages, with real-time two-way translation. Automation can route conversations to a team, agent, or AI, and supports follow-ups, broadcasts, and team workflows. Coze and Dify integrations are listed, alongside APIs, SDKs, and webhooks. All plans include unlimited teammates without per-seat fees. The Free plan includes 10 conversations, 10 connected channel accounts, 100 translation characters, and no AI messages; paid plans start at $49 per month. AI messages are metered separately, and providers bill third-party channel fees separately. Platforms include Android, iOS, web, and API.