eksis vs Trengo
eksis
eksis.io
Trengo
trengo.comSide by side
| Figure | eksis | Trengo |
|---|---|---|
| Price from | $4/mo | €299/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 5 | 9 |
| Spec score · Social Customer Service Software | 9.0 (#2) | 7.9 (#13) |
| Founded | LinkedIn lists the company founding year as 2026. | 2017 |
| Headquarters | LinkedIn lists the headquarters in Bogor, West Java, Indonesia. | Utrecht, Netherlands |
| Integrations | The integration catalog lists Instagram, Facebook, TikTok, YouTube, LinkedIn, X, Threads, Pinterest, Bluesky, Google Business, Shopee and DEV Community. | The integration hub lists tools including HubSpot, Salesforce, Shopify, WooCommerce, and BigCommerce. |
| Security | The privacy policy says social account tokens are encrypted with AES-256-GCM, passwords are stored as hashes, and traffic uses HTTPS. | Trengo says its application is hosted on AWS, backups are encrypted, and app communication uses TLS with HSTS. |
| Support | Support is provided by email in English or Bahasa Indonesia, with a stated response target of two business days and no phone line or chatbot. | Plan support ranges from email and messaging to phone support and a dedicated success manager on Enterprise. |
Plans
eksis
- FreeFree
- Starter$4 a month
- Premium$15 a month
- X credits$25, paid once
- Agency$39 a month
Trengo
- Boost€299 a month
- Pro€499 a month
- EnterprisePrice not published
- Boost (annually billed)€299 a month
- Boost (monthly billed)€349 a month
- Pro (annually billed)€499 a month
- Pro (monthly billed)€599 a month
- Enterprise (annually billed)Priced on request
- Enterprise (monthly billed)Priced on request
In their own words
eksis
eksis is a web and API social media control panel for creators, small businesses, and agencies. A shared composer and calendar schedule posts across connected accounts while adapting content to platform rules. Comments and direct messages can appear in one inbox where each platform permits those actions. Automation rules can reply to messages, including keyword-triggered public replies and direct messages with per-person limits and quiet hours. Integrations cover Instagram, Facebook, TikTok, YouTube, LinkedIn, X, Threads, Pinterest, Bluesky, Google Business, Shopee, and DEV Community. TikTok comments and messages stay in TikTok’s app, and LinkedIn engagement handling depends on API access. AI tools draft captions, alter tone or length, suggest hashtags, and draft replies. The Free plan has one account and 15 scheduled posts monthly; paid plans add capacity, analytics, approvals, reports, and longer inbox history.
Trengo
Trengo brings WhatsApp, email, live chat, social media and voice calls into a shared inbox for teams. Agents can collaborate on conversations, which are distributed using round-robin routing. Its AI assistant can suggest replies or send them automatically, and AI Journeys automate multi-step conversations and workflows across channels. Conversation usage is counted in seven-day windows; a message outside a window starts a new conversation. The integration hub includes HubSpot, Salesforce, Shopify, WooCommerce and BigCommerce. Developers can use a REST API, webhooks, a JavaScript website-widget API, and custom apps and channels. Trengo runs on Android, iOS, macOS, Windows and the web, and offers an API. Boost costs €299.00 per month billed annually for 10 users and 6,000 conversations per year; Pro is €499.00 per month billed annually for 20 users and 18,000 conversations per year. Monthly billing is also available: Boost at €349.00 per month and Pro at €599.00 per month. Enterprise pricing is custom. There is no free plan, but a free trial is available.