eksis vs Verint Social
eksis
eksis.ioVerint Social
verint.comSide by side
| Figure | eksis | Verint Social |
|---|---|---|
| Price from | $4/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 5 | 1 |
| Spec score · Social Customer Service Software | 9.0 (#2) | 7.1 (#24) |
| Analytics | Paid plans provide cross-account performance analytics with CSV and Excel export. | The product includes service KPIs, reporting, and visibility into customer interactions across public social media channels without coding. |
| Founded | LinkedIn lists the company founding year as 2026. | 1994 |
| Headquarters | LinkedIn lists the headquarters in Bogor, West Java, Indonesia. | Melville, NY, USA |
| Integrations | The integration catalog lists Instagram, Facebook, TikTok, YouTube, LinkedIn, X, Threads, Pinterest, Bluesky, Google Business, Shopee and DEV Community. | The Social Engagement datasheet describes a pre-built integration with Verint Engagement Management for routing, prioritizing, allocating, and escalating social issues. |
| Purpose | eksis is a social media control panel for creators, small businesses, and agencies to publish, engage, and automate social accounts. | Verint Social provides social customer service through personalized conversations, automation, and actionable insights across social platforms. |
| Support | Support is provided by email in English or Bahasa Indonesia, with a stated response target of two business days and no phone line or chatbot. | Verint’s support page states that standard support hours exclude Verint holidays and directs customers with 24-by-7 plans to use the same contact information after hours. |
Plans
eksis
- FreeFree
- Starter$4 a month
- Premium$15 a month
- X credits$25, paid once
- Agency$39 a month
In their own words
eksis
eksis is a web and API social media control panel for creators, small businesses, and agencies. A shared composer and calendar schedule posts across connected accounts while adapting content to platform rules. Comments and direct messages can appear in one inbox where each platform permits those actions. Automation rules can reply to messages, including keyword-triggered public replies and direct messages with per-person limits and quiet hours. Integrations cover Instagram, Facebook, TikTok, YouTube, LinkedIn, X, Threads, Pinterest, Bluesky, Google Business, Shopee, and DEV Community. TikTok comments and messages stay in TikTok’s app, and LinkedIn engagement handling depends on API access. AI tools draft captions, alter tone or length, suggest hashtags, and draft replies. The Free plan has one account and 15 scheduled posts monthly; paid plans add capacity, analytics, approvals, reports, and longer inbox history.
Verint Social
Verint Social has no write-up on Specifiction yet; its figures are above.