Elastic Observability vs RightITnow ECM
Elastic Observability
elastic.coRightITnow ECM
rightitnow.comSide by side
| Figure | Elastic Observability | RightITnow ECM |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 2 | 2 |
| Spec score · Alert Management Software | 8.3 (#8) | 7.9 (#15) |
| Deployment | Elastic lists Serverless, Hosted, and self-managed deployment options for Observability; Serverless is fully managed, while self-managed deployments can run on customer infrastructure. | ECM is available as a cloud service or for on-premises deployment, with dedicated nodes also deployable across Azure, AWS, and Google Cloud. |
| Founded | 2012 | 2013 |
| Headquarters | Amsterdam, Netherlands and Mountain View, California, United States | San Francisco, California, USA |
| Integrations | Elastic says its Serverless offering includes over 350 integrations, and its infrastructure monitoring overview lists more than 400 out-of-the-box integrations. | The platform lists 50+ connectors, including SolarWinds, Nagios, Zabbix, Zenoss, Dynatrace, Datadog, AWS, Azure, Google Cloud, and ServiceNow. |
| Purpose | Elastic Observability unifies application and infrastructure monitoring by bringing logs, metrics, application traces, user experience data, and other telemetry together for analysis. | RightITnow ECM correlates events from monitoring tools into root-cause incidents and provides a shared NOC and management view. |
Plans
Elastic Observability
- Observability Serverless CompletePrice not published
- Observability Serverless Logs EssentialsPrice not published
In their own words
Elastic Observability
Elastic Observability has no write-up on Specifiction yet; its figures are above.
RightITnow ECM
RightITnow ECM turns events from monitoring tools into root-cause incidents and gives NOC operators and managers a shared view. Configurable rules deduplicate, suppress, and group related alerts. A live dependency graph combines discovered topology with a CMDB and highlights critical paths to show cause and impact. Historical Trends tracks alert volume over 7-day, 30-day, 90-day, and one-year periods, with REST API export. The platform lists 50+ connectors, including SolarWinds, Nagios, Zabbix, Dynatrace, Datadog, AWS, Azure, Google Cloud, and ServiceNow. It supports bidirectional ticket integration with ServiceNow, Jira Software 9.x and Cloud, and BMC. Workflows can trigger remediation scripts, acknowledgements, or escalations when incidents open or clear; AI Incident Narrator creates plain-language summaries. ECM runs as a cloud service or on premises, with dedicated nodes available across Azure, AWS, and Google Cloud. Its iOS app lets on-call engineers receive and manage incidents. The free tier costs nothing for up to 100 managed entities; paid pricing is quote based on entity count, with no per-event licensing. A 45-day trial is listed.