Elastic Observability vs xMatters
Elastic Observability
elastic.co
xMatters
xmatters.comSide by side
| Figure | Elastic Observability | xMatters |
|---|---|---|
| Price from | — | $15/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| Linux | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 2 | 4 |
| Spec score · Alert Management Software | 8.3 (#8) | 8.6 (#5) |
| Founded | 2012 | LinkedIn states that xMatters was founded in 2000. |
| Integrations | Elastic says its Serverless offering includes over 350 integrations, and its infrastructure monitoring overview lists more than 400 out-of-the-box integrations. | xMatters advertises hundreds of prebuilt integrations and low-to-no-code connectors for tools such as Jenkins, Prometheus, Jira, Microsoft Teams, Slack, ServiceNow, Dynatrace and New Relic. |
| Purpose | Elastic Observability unifies application and infrastructure monitoring by bringing logs, metrics, application traces, user experience data, and other telemetry together for analysis. | xMatters is incident management software aligning DevOps, SREs, and operations teams around automated workflows to deliver reliable products at scale. |
| Support | For Serverless, limited support is included with a Standard subscription; the listed Gold, Platinum, and Enterprise support charges are 5%, 10%, and 15% of consumption. | The pricing page lists 24x7 online knowledge-base and community access, with phone and email support varying by paid tier. |
Plans
Elastic Observability
- Observability Serverless CompletePrice not published
- Observability Serverless Logs EssentialsPrice not published
xMatters
- FreeFree
- Starter (Essentials)$15 a month
- Base (Standard)$39 a month
- AdvancedPriced on request
In their own words
Elastic Observability
Elastic Observability has no write-up on Specifiction yet; its figures are above.