ElevaTechPro vs Field Ascend
ElevaTechPro
elevatechpro.comField Ascend
field-ascend.comSide by side
| Figure | ElevaTechPro | Field Ascend |
|---|---|---|
| Price from | — | $13/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 3 |
| Spec score · Elevator Service Software | 8.8 (#2) | 8.2 (#6) |
| Security | Enterprise includes SSO / SAML authentication and custom data retention policies. | The security page says browser and mobile traffic uses HTTPS/TLS, data is encrypted at rest by managed database and document-storage platforms, and access is scoped by tenant and user permissions. |
| Support | Starter targets one-business-day email responses, Professional targets four business hours for email and phone, and Enterprise provides a dedicated manager and SLA response. | The free trial includes email support, and the Custom plan offers more tailored onboarding support. |
Plans
ElevaTechPro
- EnterprisePriced on request
- ProfessionalPriced on request
- StarterPriced on request
In their own words
ElevaTechPro
ElevaTechPro is an elevator maintenance management platform for elevator contractors. It covers asset registers, inspection workflows, preventive maintenance, dispatch, service contracts and compliance records. Its compliance engine calculates inspection intervals, filing deadlines and renewal periods for 48 states. Inspection workflows include more than 167 ASME A17.1 checklist items, photo capture, digital signatures and instant PDF compliance reports. The dispatch board supports drag-and-drop scheduling, SLA countdowns and one-click escalation for emergency entrapment dispatch. Technicians can use an installable Progressive Web App on iPhone or Android, complete inspections in airplane mode and sync after connectivity returns; native iOS and Android apps are roadmap items. QuickBooks Online sync and Stripe payments are included in Professional and Enterprise, while API access is listed for Enterprise. Starter permits up to 20 users and 500 units; Professional allows up to 100 users and 2,500 units, and Enterprise lists no user or unit cap. Pricing is available from sales, with a 14-day trial.
Field Ascend
Field Ascend is a field service platform for elevator contractors managing maintenance visits, emergency repairs, inspections, dispatch, work orders, quotes, invoices, and asset history. Technicians using Android or iOS can view job details, add notes and photos, complete checklists, collect signatures, and update job status. Elevator workflows cover recurring preventive maintenance, urgent breakdown dispatch, and follow-up repairs for defects or deficiencies. Customer sites and elevator assets can be connected to earlier visits, records, and follow-up work. The mobile app stores jobs, checklists, photos, signatures, and time entries locally, then queues them to sync when connectivity returns. AI-assisted tools draft quotes and reports, analyze purchase orders, and suggest job assignments; users confirm suggested technician assignments. Where configured, QuickBooks Online workflows can sync customers, invoices, products or services, and payment status. Pro costs $13 per user per month, with a three-user minimum. A 30-day trial requires a card at sign-up. Teams may still need to maintain their own applicable compliance processes; the product is not a replacement for professional compliance judgment.