ElevaTechPro vs Zentid
ElevaTechPro
elevatechpro.comZentid
zentid.comSide by side
| Figure | ElevaTechPro | Zentid |
|---|---|---|
| Price from | — | 299 AED/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 8 |
| Spec score · Elevator Service Software | 8.8 (#2) | 8.3 (#4) |
| API | Custom API integrations are offered only on the Enterprise plan. | Every plan includes an open API and webhooks for connecting other tools. |
| Customer portal | Building managers use email login links scoped to assigned buildings to download certificates, view violations, pay invoices and submit requests. | The browser customer portal supports service booking, live status, report approval and service-history access. |
| Data ownership | Customers retain ownership of their entered unit, inspection, customer and work-order data. | The privacy policy says customers own their service data and can access, export or request deletion subject to permissions and agreements. |
| Data retention | Compliance reports, violation records and maintenance logs are retained for at least 10 years after account closure. | After account termination, service data is deleted from active databases within six months and backups within a further three months. |
| Integrations | Professional and Enterprise include QuickBooks Online synchronization and Stripe payments; QuickBooks Desktop is supported through IIF export. | The home page shows integrations or connectors for Stripe, WhatsApp, Zoho Books, WATI, Tidio, Twilio, Calendly, QuickBooks and Zendesk. |
| Limits | Starter is capped at 20 users and 500 units, Professional at 100 users and 2,500 units, and Enterprise lists unlimited users and units. | Listed plans cap WhatsApp conversations monthly at 100, 300, 1,000, and 2,500 respectively; prices exclude VAT. |
| Product | ElevaTechPro is an elevator maintenance management platform built for elevator contractors. | Zentid Field OS combines field service, workforce management, CRM, and reporting in one platform for service businesses. |
| Security | Enterprise includes SSO / SAML authentication and custom data retention policies. | Zentid states that it uses encryption at rest and in transit, access controls, role-based permissions, secure cloud infrastructure and regular backups. |
| Support | Starter targets one-business-day email responses, Professional targets four business hours for email and phone, and Enterprise provides a dedicated manager and SLA response. | Plan support ranges from community support to email, priority chat/call/email and 24x7 call/chat/email support. |
| What it does | ElevaTechPro is a cloud SaaS platform for elevator maintenance management, covering dispatch, inspections, compliance, mobile work, portals, billing and integrations. | Zentid Field OS combines field service, workforce management, CRM, reporting and business workflows in one platform. |
| Work orders | Work orders capture technician time, parts, customer signatures and can trigger invoice generation when closed. | Users can create, assign and track digital work orders with checklists, photos and notes. |
Plans
ElevaTechPro
- EnterprisePriced on request
- ProfessionalPriced on request
- StarterPriced on request
Zentid
- Starter299 AED a month
- Starter Plan299 AED a month
- Essential699 AED a month
- Essential Plan699 AED a month
- Growth1,799 AED a month
- Growth Plan1,799 AED a month
- Scale2,999 AED a month
- Scale Plan2,999 AED a month
In their own words
ElevaTechPro
ElevaTechPro is an elevator maintenance management platform for elevator contractors. It covers asset registers, inspection workflows, preventive maintenance, dispatch, service contracts and compliance records. Its compliance engine calculates inspection intervals, filing deadlines and renewal periods for 48 states. Inspection workflows include more than 167 ASME A17.1 checklist items, photo capture, digital signatures and instant PDF compliance reports. The dispatch board supports drag-and-drop scheduling, SLA countdowns and one-click escalation for emergency entrapment dispatch. Technicians can use an installable Progressive Web App on iPhone or Android, complete inspections in airplane mode and sync after connectivity returns; native iOS and Android apps are roadmap items. QuickBooks Online sync and Stripe payments are included in Professional and Enterprise, while API access is listed for Enterprise. Starter permits up to 20 users and 500 units; Professional allows up to 100 users and 2,500 units, and Enterprise lists no user or unit cap. Pricing is available from sales, with a 14-day trial.
Zentid
Zentid Field OS combines field service, workforce management, CRM, and reporting for service businesses. Field Service covers work orders, SLAs, instant invoicing, contracts, and maintenance plans. Field Report supports digital forms, photos, and signatures, then produces branded PDFs automatically. Field Workforce includes job scheduling, live tracking, and an offline mobile app; technicians can keep working without connectivity, with data syncing when a connection returns. Zen AI can assist with scheduling, service reports, enquiries, and routine tasks. The maker lists integrations including Stripe, WhatsApp, Zoho Books, WATI, Tidio, Twilio, Calendly, QuickBooks, and Zendesk. Every plan includes an open API and webhooks. The Field mobile app is available through the App Store and Google Play. Plans cost 299 AED a month for Starter, 699 AED a month for Essential, 1,799 AED a month for Growth, and 2,999 AED a month for Scale; prices exclude VAT. Plans have monthly WhatsApp conversation caps of 100, 300, 1,000, and 2,500 respectively. A free plan and free trial are available.