Elevator360 vs Total Service
Elevator360
elevator360.in
Total Service
totalservice.cloudSide by side
| Figure | Elevator360 | Total Service |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 1 | 1 |
| Spec score · Elevator Service Software | 7.8 (#11) | 7.0 (#21) |
| Headquarters | The contact page lists its office as Centera Tech, Kolhapur, Maharashtra, India. | West Hills, California, United States |
| Purpose | Elevator360 manages lift service operations, including AMC contracts, service visits, breakdowns, installations, and technician dispatch. | Total Service is an all-in-one ERP for elevator, HVAC, fire and life-safety, and specialty contractors. |
| Support | The contact page lists support by email and phone, says it typically responds within 24 hours, and says paid accounts can have critical tickets picked up around the clock. | Total Service provides live demos, onboarding with customer data, testing, feedback, training, and personalized support. |
Plans
In their own words
Elevator360
Elevator360 has no write-up on Specifiction yet; its figures are above.
Total Service
Total Service is an ERP for elevator, HVAC, fire and life-safety, and specialty contractors. Its platform combines dispatch, scheduling, job costing, CRM, billing, project management, inventory, financials and reporting. Native payroll handles union agreements, apprenticeship tiers, benefit contributions, multi-state withholding, certified payroll and prevailing-wage reports. A customer portal exposes work orders, inspection and compliance documents, invoices and payment history, and accepts service requests. TS Cloud lists six live AI capabilities: AI Assistant, Dashboard Copilot, AI Report Builder, AI Document Template Engine, In-App Coach and Technician Assist. The cloud-native architecture provides real-time operational visibility, with Android and iOS mobile access and API support for custom integrations. Standard deployments include industry-specialist implementation support in the first-year agreement. Pricing is on request and depends on staffing, modules, payroll complexity, locations and migration scope. A February 2026 announcement described controlled beta availability.