ElevatorPlus vs Total Service
ElevatorPlus
elevatorplus.app
Total Service
totalservice.cloudSide by side
| Figure | ElevatorPlus | Total Service |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 1 |
| Spec score · Elevator Service Software | 7.8 (#12) | 7.0 (#21) |
| Headquarters | Pune, Maharashtra, India | West Hills, California, United States |
| Purpose | ElevatorPlus is cloud-based elevator service management software for contractors, property managers, and service providers. | Total Service is an all-in-one ERP for elevator, HVAC, fire and life-safety, and specialty contractors. |
| Security | The maker states data is encrypted at rest with AES-256 and in transit, with 100+ role-based access controls and a logged audit trail. | TS Cloud states that it protects service-operations information through robust encryption and access controls. |
Plans
In their own words
ElevatorPlus
ElevatorPlus is cloud-based service management software for elevator contractors, property managers, and service providers. It handles quotations, installation projects, breakdowns, annual maintenance contracts, preventive maintenance, leads, inventory, technician location, QR-code complaints, and MIS dashboards. Its mobile field app can capture jobs without connectivity, including checklists, photos, and customer signatures, then synchronize when a connection returns. Native connections include IndiaMART, Meta Ads, website and Google Forms, WhatsApp Business API, Tally, payment gateways, GreatHR, and MCP access for Claude, ChatGPT, and Copilot. The product also offers a documented open API and an n8n automation layer. The maker says data is encrypted at rest with AES-256 and in transit, with role-based access controls and a logged audit trail. Default AWS hosting includes daily automated backups; Mumbai hosting is specified for India. Self-hosting is available in regulated markets, subject to country-specific eligibility and customization. The one-time fixed cost is not published, and mandatory annual AMC and server costs are additional.
Total Service
Total Service is an ERP for elevator, HVAC, fire and life-safety, and specialty contractors. Its platform combines dispatch, scheduling, job costing, CRM, billing, project management, inventory, financials and reporting. Native payroll handles union agreements, apprenticeship tiers, benefit contributions, multi-state withholding, certified payroll and prevailing-wage reports. A customer portal exposes work orders, inspection and compliance documents, invoices and payment history, and accepts service requests. TS Cloud lists six live AI capabilities: AI Assistant, Dashboard Copilot, AI Report Builder, AI Document Template Engine, In-App Coach and Technician Assist. The cloud-native architecture provides real-time operational visibility, with Android and iOS mobile access and API support for custom integrations. Standard deployments include industry-specialist implementation support in the first-year agreement. Pricing is on request and depends on staffing, modules, payroll complexity, locations and migration scope. A February 2026 announcement described controlled beta availability.