Elevio vs LearnRight
Elevio
elev.ioLearnRight
learnright.comSide by side
| Figure | Elevio | LearnRight |
|---|---|---|
| Price from | $125/mo | €74.92/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Customer Education Software | 8.2 (#6) | 8.1 (#10) |
| Audience | Elevio describes its product as helping support, customer success, product and content teams. | The company says LearnRight suits large organisations centralising learning and SMEs scaling skills and development training. |
| Founded | 2015 | 2022 |
| Headquarters | Melbourne, Australia | Waterford, Ireland |
| Integrations | The integrations page lists connections including Freshdesk, Help Scout, Intercom, Slack, StatusPage and WordPress. | The pricing page lists Zoom on Standard, OpenAPI and Zapier on Advanced, and Salesforce and custom integrations on Enterprise. |
| Product | Elevio delivers contextual product knowledge to customers, support agents and internal teams. | LearnRight is a learning management system for company employee, partner, and customer training. |
| Security | The pages reviewed did not state specific security certifications or compliance claims. | LearnRight says data is encrypted at rest and protected by TLS in transit, and that passwords are hashed using bcrypt. |
| Support | The Premium plan includes priority support. | Every plan includes global support from a real person 24 hours a day, 7 days a week, and a dedicated specialist. |
Plans
Elevio
- Starter$125 a month
- Regular$189 a month
- Premium$389 a month
- EnterprisePriced on request
In their own words
Elevio
Elevio delivers product guidance to customers, support agents, and internal teams through an Assistant embedded in a product or website. Users can open help content without leaving the page, and Elevio says it surfaces relevant material before ticket submission, deflecting 20% of customer tickets on average. Support staff can add in-app help hotspots with a visualizer, without developer involvement. Users can leave feedback on the help, including a note for follow-up when feedback is negative. A hosted knowledge base can be styled and configured with CSS, HTML, JavaScript, colors, content, and logos. Listed integrations include Freshdesk, Help Scout, Intercom, Slack, StatusPage, and WordPress; the pricing page also lists a JavaScript API. All plans include 1,000,000 page views. Elevio launched in 2015 and describes itself as a Melbourne-based startup serving support, customer success, product, and content teams. It is available via web and API. Plans start at $125 a month billed annually, or $155 month-to-month; a 14-day trial is available, with no free plan.
LearnRight
LearnRight is a learning management system for training employees, partners, and customers. Courses can combine webinars, videos, quizzes, assignments, slideshows, instructor-led sessions, text, and scheduled events. Administrators can follow learner progress and download CSV or PDF reports on outcomes, users, and revenue. Learner tools include certificates, forums, direct messages, gamification, and badges. The platform supports SCORM, xAPI, and TinCan through SCORM Cloud, and is available on Android, iOS, and the web, with API access and a responsive mobile website. LearnRight lists single sign-on, fine-grained permissions, SCIM synchronization, and multi-factor authentication; it says data is encrypted at rest, protected by TLS in transit, and passwords are hashed using bcrypt. Plans include round-the-clock global human support and a dedicated specialist, plus free migration help. A 30-day trial follows a demo, includes feature access, and requires no credit card. Standard is listed at €899 a year and Advanced at €1,999 a year; Enterprise pricing is custom.