Elevio vs LMS Portals
Elevio
elev.ioLMS Portals
lmsportals.comSide by side
| Figure | Elevio | LMS Portals |
|---|---|---|
| Price from | $125/mo | $299/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Customer Education Software | 8.2 (#6) | 7.7 (#17) |
| Headquarters | Melbourne, Australia | Chelmsford, Massachusetts, United States |
| Integrations | The integrations page lists connections including Freshdesk, Help Scout, Intercom, Slack, StatusPage and WordPress. | The homepage names Salesforce, Workday, and 100+ platforms, and describes REST APIs for connecting other systems. |
| Product | Elevio delivers contextual product knowledge to customers, support agents and internal teams. | LMS Portals is a multi-tenant learning platform for creating and managing branded training portals. |
| Security | The pages reviewed did not state specific security certifications or compliance claims. | The homepage states that the platform is SOC 2 Type II compliant and uses end-to-end encryption. |
| Support | The Premium plan includes priority support. | The maker’s terms state that support services are offered according to the selected plan and refer customers to its Support Services page. |
Plans
Elevio
- Starter$125 a month
- Regular$189 a month
- Premium$389 a month
- EnterprisePriced on request
LMS Portals
- Starter Plan$299 a month
- Growth Plan$499 a month
- Enterprise PlanPriced on request
In their own words
Elevio
Elevio delivers product guidance to customers, support agents, and internal teams through an Assistant embedded in a product or website. Users can open help content without leaving the page, and Elevio says it surfaces relevant material before ticket submission, deflecting 20% of customer tickets on average. Support staff can add in-app help hotspots with a visualizer, without developer involvement. Users can leave feedback on the help, including a note for follow-up when feedback is negative. A hosted knowledge base can be styled and configured with CSS, HTML, JavaScript, colors, content, and logos. Listed integrations include Freshdesk, Help Scout, Intercom, Slack, StatusPage, and WordPress; the pricing page also lists a JavaScript API. All plans include 1,000,000 page views. Elevio launched in 2015 and describes itself as a Melbourne-based startup serving support, customer success, product, and content teams. It is available via web and API. Plans start at $125 a month billed annually, or $155 month-to-month; a 14-day trial is available, with no free plan.
LMS Portals
LMS Portals has no write-up on Specifiction yet; its figures are above.