Elfsight AI Chatbot vs LiveChat
Elfsight AI Chatbot
elfsight.com
LiveChat
livechat.comSide by side
| Figure | Elfsight AI Chatbot | LiveChat |
|---|---|---|
| Price from | $0.42/mo | $19/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 15 | 9 |
| Spec score · Live chat software | 8.1 (#42) | 9.3 (#5) |
| Website chatbot | Yes | Yes |
| Chat channels | website | omnichannel |
| Free plan | Yes | No |
| Live agent chat | No | Yes |
| Support | The pricing page lists free installation service on all displayed plans, with support ranging from bug fixes on Free to priority support and live chat on Premium. | TrustRadius reviewers repeatedly praise intuitive navigation, 24/7 customer support and helpful videos, articles and usage guidance. |
Plans
Elfsight AI Chatbot
- FreeFree
- Basic$5 a month
- Pro$10 a month
- Premium$20 a month
- Enterprise T1$30 a month
- Enterprise T2$40 a month
- Enterprise T3$60 a month
- Enterprise T4$80 a month
- Basic$5 a year
- Pro$10 a year
LiveChat
- Starter$19 a month
- Team$49 a month
- Business$79 a month
- Essential$19 a month
- Starter$19 a month
- Team$49 a month
- Business$79 a month
- Growth$79 a month
- EnterprisePriced on request
In their own words
Elfsight AI Chatbot
Elfsight AI Chatbot has no write-up on Specifiction yet; its figures are above.
LiveChat
LiveChat provides website live chat for customer support, lead qualification, and sales, with visitor tracking and omnichannel messaging. Conversations can show browsing activity, live cart contents, recent orders, and payment status. Its Inbox brings chats, tickets, and AI Agent handoffs together, with views for assigned, queued, unassigned, supervised, and archived work. The AI Agent answers common questions using a knowledge base and rules, and can pass complex requests to a teammate with context. Additional AI tools suggest replies, summarize conversations, refine wording, and propose tags. LiveChat lists 200 integrations, including Shopify, WooCommerce, WordPress, Webflow, WhatsApp, Messenger, Instagram, and Klaviyo. It is available on web, Windows, macOS, iOS, and Android. Starter costs $19 a month (billed billed annually), Team costs $49 a month (billed billed annually), and Business costs $79 a month (billed billed annually). There is no free plan, but a 14-day trial is offered; all plans include 24/7/365 support.