Elium vs Helpable
Elium
elium.comHelpable
gethelpable.comSide by side
| Figure | Elium | Helpable |
|---|---|---|
| Price from | — | $25/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 5 |
| Spec score · Knowledge base software | 8.8 (#14) | 8.9 (#10) |
| Audience | Elium targets global operations, customer service, IT support, AI and data, and strategy and research teams. | Helpable is positioned for SaaS companies, indie hackers, no-code app builders, agencies, e-commerce businesses and small businesses. |
| Free plan | No | The free plan is $0 forever and includes the knowledge base, widget, live chat, and inbox. |
| Integrations | Elium lists 65 integrations, including Microsoft 365, Google Workspace, MCP, ChatGPT, Claude, SharePoint, OneDrive, Google Drive, Slack, Salesforce, ServiceNow and Zendesk. | Helpable integrates with Slack, Zapier, Make, Shopify, webhooks and REST APIs. |
| SSO support | Yes | Yes |
| Support | Team and Corporate include email and in-app chat support, while Enterprise adds priority SLA-backed support, a dedicated team and direct phone and web-conference support. | Helpable says it usually replies to contact messages within a few hours on business days, while Scale includes dedicated support. |
| Version history | Yes | Yes |
Plans
Helpable
- FreeFree
- Solo$25 a month
- Starter$49 a month
- Pro$149 a month
- Scale$299 a month
In their own words
Elium
Elium is a knowledge platform that organizes scattered organisational know-how into a governed source for people and AI agents. Web and mobile access support rich articles, tags, permissions, alerts, and an expert directory for social knowledge sharing. Every plan includes unlimited AI search and answers with citations and no usage credits. Governance features cover ownership, validation, retirement, and expiry reminders; Corporate and Enterprise add approval workflows. Elium lists 65 integrations, including Microsoft 365, Google Workspace, MCP, ChatGPT, Claude, SharePoint, OneDrive, Google Drive, Slack, Salesforce, ServiceNow, and Zendesk. GraphQL and Search APIs plus MCP connectivity support custom applications and retrieval pipelines. It offers Android, iOS, web, API, extension, and self-hosted deployment, with SSO and version history. Default hosting is in Google Cloud’s Belgium region, with sovereign French hosting through 3DS Outscale. Elium says customer content is not used to train models. Team costs €15 a month billed yearly with a 10-user minimum; Corporate costs $20 a month billed yearly with the same minimum. There is no free plan, but a free trial is available.