Elium vs ProProfs Knowledge Base

Elium is a knowledge platform that organizes scattered organisational know-how into a governed source for people and AI agents. Web and mobile access support rich articles, tags, permissions, alerts, and an expert directory for social knowledge sharing. Every plan includes unlimited AI search and answers with citations and no usage credits. Governance features cover ownership, validation, retirement, and expiry reminders; Corporate and Enterprise add approval workflows. Elium lists 65 integrations, including Microsoft 365, Google Workspace, MCP, ChatGPT, Claude, SharePoint, OneDrive, Google Drive, Slack, Salesforce, ServiceNow, and Zendesk. GraphQL and Search APIs plus MCP connectivity support custom applications and retrieval pipelines. It offers Android, iOS, web, API, extension, and self-hosted deployment, with SSO and version history. Default hosting is in Google Cloud’s Belgium region, with sovereign French hosting through 3DS Outscale. Elium says customer content is not used to train models. Team costs €15 a month billed yearly with a 10-user minimum; Corporate costs $20 a month billed yearly with the same minimum. There is no free plan, but a free trial is available.

ProProfs Knowledge Base creates public or private knowledge bases, manuals, documentation, and help centers. Its editor supports images, video, revision history, file management, version control, and single sourcing; Word documents, PDFs, and PowerPoints can be imported. AI features cover writing, search, translation, SEO optimization, step-by-step guide creation, article suggestions, and reporting. Authors can customize themes, fonts, CSS and HTML, use custom domains, and create multiple help sites or brands. Access controls include private sites, password protection, folder restrictions, conditional content, and IP restrictions; authentication options include SSO, SAML, and JWT. Reports cover article performance, search trends, failed searches, and author activity. It is accessible on laptops, tablets, and phones, and the mobile experience works without installing an app. The free plan supports one author and up to 25 pages. The pricing note lists paid plans from $0.99/user/mo (annual); the Essentials plan is also listed at $49 per author per month with annual billing and a 50-user minimum. Other listed plans include Business at $69 per author/month and Business Complete Elite at $79 per author/month, both with annual billing.