Eloquant vs Glanceable
Eloquant
eloquant.comGlanceable
glanceable.ioSide by side
| Figure | Eloquant | Glanceable |
|---|---|---|
| Price from | €55/mo | €1,583.33/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 8 | 3 |
| Spec score · Customer Experience Management Software | 7.8 (#10) | 7.8 (#11) |
| Founded | 2001 | 2020 |
| Headquarters | Gières, France | Saint-Mandé, France |
| Hosting | Eloquant says its platform uses redundant servers at several sites in France. | Glanceable says customer data is hosted on Google Cloud data centers in Europe, without transfers outside the EU. |
| Integrations | Standard connectors include Salesforce, Microsoft Dynamics, Zendesk, HubSpot, ServiceNow and Trustpilot, and Eloquant also offers APIs and custom connectors. | Named integrations include Slack, Microsoft Teams, Jira, Zendesk, Salesforce, HubSpot, Google Reviews, and Trustpilot. |
| Product | Eloquant provides an AI-based cloud Customer Experience platform with Contact Centre (CCaaS) and Voice of the Customer offerings. | Glanceable centralizes customer feedback, identifies pain points affecting KPIs, and distributes action plans to teams. |
| Security | Eloquant states its integrated management system is certified to ISO 27001 and ISO 27701 and describes business continuity, disaster recovery and vulnerability patching measures. | The maker states that it has AICPA SOC 2 Type II and SOC 3 certifications and native GDPR compliance. |
| Support | The Basic plans list 24/7 support, an SLA commitment, a support portal and documentation resources. | The maker says its team responds to contact inquiries within 48 business hours, and its plans include a dedicated Customer Success Manager. |
Plans
Eloquant
- Contact Centre Basic (Annual)€55 a month
- Contact Centre Basic (Monthly)€60 a month
- Voice of the Customer Basic (Annual)€600 a month
- Voice of the Customer Basic (Monthly)€640 a month
- Contact Centre Advanced (Annual)Priced on request
- Contact Centre Advanced (Monthly)Priced on request
- Voice of the Customer Advanced (Annual)Priced on request
- Voice of the Customer Advanced (Monthly)Priced on request
Glanceable
- Essential€19,000 a year
- Business€38,400 a year
- EnterprisePriced on request
In their own words
Glanceable
Glanceable has no write-up on Specifiction yet; its figures are above.