| Price from | €55/mo | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 8 | 1 |
| Spec score · Customer Experience Management Software | 7.8 (#10) | 7.3 (#27) |
| Founded | 2001 | 2010 |
| Headquarters | Gières, France | Zurich, Switzerland |
| Integrations | Standard connectors include Salesforce, Microsoft Dynamics, Zendesk, HubSpot, ServiceNow and Trustpilot, and Eloquant also offers APIs and custom connectors. | The integrations page lists Salesforce, Microsoft Dynamics, SAP, Zendesk, HubSpot, Power BI, Tableau, Jira, Slack, SurveyMonkey, and other tools. |
| Purpose | The platform helps companies manage, orchestrate, measure and analyse human and automated conversations between employees and customers. | sandsiv+ is an enterprise Voice of the Customer platform that captures feedback, analyzes it, and supports action on the findings. |
| Support | The Basic plans list 24/7 support, an SLA commitment, a support portal and documentation resources. | SANDSIV says the expert who onboards a customer continues to answer their questions, without a ticket queue or handover at renewal. |
