Embrace User Session Insights vs Sankofa Catch
Embrace User Session Insights
embrace.io
Sankofa Catch
sankofa.devSide by side
| Figure | Embrace User Session Insights | Sankofa Catch |
|---|---|---|
| Price from | $0.80/mo | $9/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 6 |
| Spec score · Error Monitoring Software | 9.3 (#1) | 8.8 (#5) |
| Documentation depth | Documentation includes platform installation, API references, OpenTelemetry integration, data forwarding, custom metrics, dashboards, troubleshooting and changelog pages. | The docs cover quickstarts, concepts, product guides, SDK guides for nine ecosystems and a REST API reference. |
| Integrations | Telemetry forwarding supports Cortex XCOR, Datadog, Dynatrace, Elastic, Grafana Cloud, Honeycomb, New Relic, Observe and Splunk. | The documented integrations are Sankofa Switch, Deploy, Plan, Slack, PagerDuty and generic webhooks. |
| Purpose | User Session Insights lets teams recreate mobile user journeys with production data to investigate issues. | Catch provides error tracking and performance monitoring with crash detection and auto-rollback in under 60 seconds. |
| Self-hosting | The documentation describes Embrace as a hosted dashboard and backend and provides cloud data destinations; it does not document a self-hosted product deployment. | Sankofa says the same binary can run in its cloud or on customer infrastructure, with air-gapped operation on Enterprise. |
| Support | The pricing page lists Community Slack Channel support for Free, Silver-tier support for Pro, and Gold-tier support for Enterprise. | Catch's support documentation says Hobby has no email support, while email support is available from Pro and Slack Connect is available on Growth and Enterprise. |
| What it does | Embrace provides user-focused observability for mobile and web applications, combining production telemetry with tools for investigating users, cohorts and app-wide behavior. | Catch monitors crashes, errors, transactions, web vitals, profiles and replays, then links incidents to releases and feature flags. |
Plans
Embrace User Session Insights
- FreeFree
- FreeFree
- Pro$0.80 a month
- Pro$80, paid once
- EnterprisePriced on request
Sankofa Catch
- FreeFree
- Starter$9 a month
- Booster pack$10, paid once
- Pro$24 a month
- Growth$60 a month
- EnterprisePriced on request
In their own words
Embrace User Session Insights
Embrace User Session Insights helps teams investigate mobile app issues by recreating user journeys with production data. Session timelines combine technical and behavioral details, including vitals, webviews, taps, network calls, crashes, and push notifications. Teams can search and filter event details in the User Timeline, which shows session duration and a technical summary, and segment sessions by device, location, OS version, or app version. For issues, errors, and crashes, user impact analysis provides a view across the user base. The product page describes sessions as unsampled and user data as compliant and anonymized. It runs in the cloud and supports Android, iOS, and web, with frontend monitoring, release tracking, source-map support, and session replay. Free includes up to 1 million sessions per year, up to five users, and three days of event data retention; ingestion stops when either cap is reached unless the customer upgrades. Pro costs 0.80 USD per 1,000 sessions with an 80 USD monthly minimum, and includes up to 10 users and 14 days of retention. A 30-day Pro trial is available. Enterprise has custom pricing and 30 days of retention.
Sankofa Catch
Sankofa Catch provides error tracking and performance monitoring, with crash detection and automatic rollback for eligible React Native OTA bundles. It captures uncaught exceptions, unhandled rejections, native crashes, ANRs, breadcrumbs, transactions, web vitals, and server profiling data. Official SDKs cover Web, Flutter, React Native, Android, iOS, Node, Go, Java, and Python. Events are grouped by exception type, normalized stack trace, and message, or by custom fingerprints. Catch can alert through webhooks, Slack, or PagerDuty; a configured Plan integration can create a ticket when a halt occurs. Source-map support includes JavaScript, iOS dSYM, Android ProGuard or R8 mappings, Android NDK symbols, and Flutter symbols. SDKs can modify or drop events before transmission, and replay PII is masked at capture. Sankofa says data is encrypted in transit and at rest, and the product can run on customer infrastructure using the same binary. The free plan has a 5,000-error monthly limit; paid plans start at $9/mo.