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Embrace User Session Insights vs Scout by base14

Embrace User Session Insights

embrace.io

Scout by base14

base14.io

Side by side

FigureEmbrace User Session InsightsScout by base14
Price from$0.80/mo$250/mo
Free planYes—
Free trialYesYes
Open source——
WebYesYes
macOSYesYes
iOSYesYes
AndroidYesYes
APIYes—
Plans published52
Spec score · Mobile App Monitoring9.2 (#3)7.9 (#16)
IntegrationsTelemetry forwarding supports Cortex XCOR, Datadog, Dynatrace, Elastic, Grafana Cloud, Honeycomb, New Relic, Observe and Splunk.Scout provides a read-only MCP endpoint for querying traces, logs, metrics, service topology, and alerts through coding agents.
PurposeUser Session Insights lets teams recreate mobile user journeys with production data to investigate issues.Scout is an OpenTelemetry-native observability platform combining observability, insights, and AI-powered debugging.
SupportThe pricing page lists Community Slack Channel support for Free, Silver-tier support for Pro, and Gold-tier support for Enterprise.The Startup plan includes dedicated Slack support, assisted onboarding with the first month free, fortnightly reliability reviews, and 24/7 support.

Plans

Embrace User Session Insights

  • FreeFree
  • FreeFree
  • Pro$0.80 a month
  • Pro$80, paid once
  • EnterprisePriced on request

Embrace User Session Insights pricing →

Scout by base14

  • Startup$250 a month
  • EnterprisePriced on request

Scout by base14 pricing →

In their own words

Embrace User Session Insights

Embrace User Session Insights helps teams investigate mobile app issues by recreating user journeys with production data. Session timelines combine technical and behavioral details, including vitals, webviews, taps, network calls, crashes, and push notifications. Teams can search and filter event details in the User Timeline, which shows session duration and a technical summary, and segment sessions by device, location, OS version, or app version. For issues, errors, and crashes, user impact analysis provides a view across the user base. The product page describes sessions as unsampled and user data as compliant and anonymized. It runs in the cloud and supports Android, iOS, and web, with frontend monitoring, release tracking, source-map support, and session replay. Free includes up to 1 million sessions per year, up to five users, and three days of event data retention; ingestion stops when either cap is reached unless the customer upgrades. Pro costs 0.80 USD per 1,000 sessions with an 80 USD monthly minimum, and includes up to 10 users and 14 days of retention. A 30-day Pro trial is available. Enterprise has custom pricing and 30 days of retention.

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Scout by base14

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