Embrace User Session Insights vs Shakebug

Embrace User Session Insights helps teams investigate mobile app issues by recreating user journeys with production data. Session timelines combine technical and behavioral details, including vitals, webviews, taps, network calls, crashes, and push notifications. Teams can search and filter event details in the User Timeline, which shows session duration and a technical summary, and segment sessions by device, location, OS version, or app version. For issues, errors, and crashes, user impact analysis provides a view across the user base. The product page describes sessions as unsampled and user data as compliant and anonymized. It runs in the cloud and supports Android, iOS, and web, with frontend monitoring, release tracking, source-map support, and session replay. Free includes up to 1 million sessions per year, up to five users, and three days of event data retention; ingestion stops when either cap is reached unless the customer upgrades. Pro costs 0.80 USD per 1,000 sessions with an 80 USD monthly minimum, and includes up to 10 users and 14 days of retention. A 30-day Pro trial is available. Enterprise has custom pricing and 30 days of retention.

Shakebug is a bug and crash reporting platform for mobile, cross-platform, and web applications. A user can report a bug by shaking a mobile device or clicking on the web, then attach annotated screenshots, recordings, logs, and device details. Shakebug captures crashes automatically and uses AI to group related crashes into issues with device, operating-system, and trend details. Session Journey places sessions, events, bug reports, and crash data on a timeline, including visitors who have not logged in. The platform also provides real-time product analytics, custom event tracking, device-level cohort retention, ratings and reviews, and NPS surveys. Listed integrations include Jira, Slack, Trello, ClickUp, Asana, Linear, GitHub, GitLab, Monday.com, and Wrike. It supports Android, iOS, Flutter, React Native, API, extensions, self-hosted deployments, and web. The Basic plan is free; paid plans start at $57 a month billed yearly.