emma Governance vs ServiceNow Event Management
emma Governance
emma.msServiceNow Event Management
servicenow.comSide by side
| Figure | emma Governance | ServiceNow Event Management |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 3 |
| Spec score · Cloud Governance Software | 7.8 (#11) | 7.6 (#13) |
| Founded | 2021 | 2004 |
| Headquarters | Strassen, Luxembourg | Santa Clara, California, United States |
| Integrations | The maker lists API, Terraform, Backstage, Jenkins, and GitLab integrations for connecting governance with developer workflows. | The Event Management Connectors release notes list integrations including Datadog, Dynatrace, Azure Monitor, SolarWinds, Kafka, Zabbix, Nagios, and IBM Netcool. |
| Purpose | emma embeds policies, guardrails, and traceability into cloud, Kubernetes, and on-prem operations. | Event Management collects events from different sources, analyzes their causes, and converts them into alerts that can be grouped and acted on to maintain system health. |
| Support | The pricing page advertises 24/7 support with its cloud solutions. | The Event Management documentation directs users to ServiceNow Support, the Known Error Portal, and the Event Management community for help. |
Plans
ServiceNow Event Management
- ITOM AdvancedPriced on request
- ITOM PrimePriced on request
- ITOM Prime (includes Event Management)Priced on request
In their own words
emma Governance
emma Governance embeds policy controls and audit trails into cloud, Kubernetes and on-premises operations. A project can specify permitted clouds, regions and environments, then attach policies, budgets and security rules. Checks can run during interface provisioning, API calls, infrastructure-as-code work and CI/CD, with non-compliant deployments blocked. The governance model spans cloud accounts, Kubernetes clusters and namespaces, private clouds and on-premises systems. Projects can restrict residency to selected countries, regions or providers, with requirements enforced during deployment. Roles include operator, owner and auditor, and high-risk actions can be reserved for chosen people or groups. Logs capture who made a deployment or change, where and when; evidence can be exported by project, business unit or jurisdiction. Listed integrations include API, Terraform, Backstage, Jenkins and GitLab. The maker says its platform is in line with GDPR, uses anonymous tokens and AES-256-XTS encryption, and undergoes penetration tests and network audits; it also states its processes are certified under ISO 27001, SOC and HIPAA. The product offers a trial account without a stated duration. Pricing is available by custom quote.
ServiceNow Event Management
ServiceNow Event Management collects operational events from multiple sources, analyzes their causes, and turns them into alerts that teams can group and act on to maintain system health. It is available with IT Operations Management and runs through web and API platforms. Events can arrive directly or through a MID Server, SNMP trap, or email using push or pull integrations. Listed connectors include Datadog, Dynatrace, Azure Monitor, SolarWinds, Kafka, Zabbix, Nagios, and IBM Netcool. Event correlation supports deduplication, enrichment, routing, and suppression, and users can preview rule changes before production deployment. Generative AI extracts alert details, simplifies technical language, and presents a probable root cause. Mapping events to the CMDB shows service impact and services at risk. Alerts can trigger workflows such as service restarts or escalation. Pricing is paid and available on request.