EmpireVault Knowledge Base vs Mintlify
EmpireVault Knowledge Base
empirevault.com
Mintlify
mintlify.comSide by side
| Figure | EmpireVault Knowledge Base | Mintlify |
|---|---|---|
| Price from | $39/mo | $450/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 4 |
| Spec score · Knowledge base software | 7.9 (#87) | 9.1 (#6) |
| AI assistant | The in-app Help Assistant uses knowledge base passages to answer questions and offers to open a ticket when it cannot find an answer. | The assistant answers documentation questions using semantic and full-text search context, and third-party model providers do not train on customer data. |
| Publishing audience | public | Mintlify says its collaborative editor is intended for engineers, product managers, customer support, marketing, and writers contributing to documentation. |
| Content analytics | Yes | Yes |
| Free plan | No | Yes |
| Integrations | EmpireVault lists a REST API, signed outbound webhooks, and a Civo S3-compatible object store for knowledge base and other uploads. | Listed integrations include Google Analytics, Google Tag Manager, Mixpanel, Twilio Segment, Heap, Amplitude, Fathom, HubSpot Breeze Intelligence, LogRocket, Pirsch, Plausible and PostHog. |
| SSO support | Yes | Yes |
| Support | The documentation page lists [email protected] for help. | Support is offered by email and in-product chat, with a stated response target of two business days; a Slack agent is also available for connected workspaces. |
Plans
In their own words
EmpireVault Knowledge Base
EmpireVault Knowledge Base is a public article portal that also feeds EmpireVault’s in-app Help Assistant and suggested ticket replies. Customers can search published content, browse nested categories, and vote on article helpfulness without signing in. Authors work in a rich editor supporting images, embedded video, code blocks, callouts, inline links, and editable SEO descriptions and slugs. Draft changes can remain separate from the published version, and approval workflows are available. Reporting covers views, helpfulness votes, and search queries, while surfacing heavily viewed articles that remain unresolved or receive many negative votes. The Help Assistant uses knowledge-base passages to answer questions and can offer ticket creation when no answer is found. EmpireVault lists REST API access, signed webhooks, and Civo S3-compatible storage. It supports API, extension, and web platforms, public publishing, SSO, analytics, e-signatures, quote tracking, CRM integrations, and custom branding. Pricing starts at $39 a month per seat, with a 21-day trial and no free plan.
Mintlify
Mintlify is a documentation and knowledge platform built for developers and AI agents. Its GitHub App deploys documentation when repository changes are pushed, and its API playground can be generated from OpenAPI or AsyncAPI schemas. Mintlify also generates a search MCP server that lets AI clients such as Claude, Cursor, Goose, and ChatGPT search and retrieve site content. Documentation sites can embed Intercom or Front support widgets through the integrations field in docs.json. The collaborative editor is intended for contributors across engineering, product, customer support, marketing, and writing. Starter costs nothing and includes five editor seats, a custom domain, web editor, authentication, MCP server, and API playground. Pro costs $450 a month, billed monthly, and includes unlimited editor seats, 10,000 credits per month, and $0.01 per credit in overages. Mintlify Desktop is in beta for macOS, Windows, and Linux, with stated minimum operating-system requirements. Mintlify says sensitive organizational and user data is encrypted at rest with AES256-GCM and that it responds to support requests within two business days.