EmpireVault Knowledge Base vs Wikidot
EmpireVault Knowledge Base
empirevault.comWikidot
wikidot.comSide by side
| Figure | EmpireVault Knowledge Base | Wikidot |
|---|---|---|
| Price from | $39/mo | $4.16/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 7 |
| Spec score · Knowledge base software | 7.9 (#87) | 8.9 (#11) |
| Free plan | No | Yes |
| Integrations | EmpireVault lists a REST API, signed outbound webhooks, and a Civo S3-compatible object store for knowledge base and other uploads. | Wikidot describes Gravatar integration for anonymous users and says sites can embed selected HTML code from social sites or import RSS feeds. |
| Product | The Knowledge Base is a public-facing article portal and a source for EmpireVault’s AI help assistant and suggested ticket replies. | Wikidot hosts wiki-based websites for publishing content, sharing documents, and collaborating with others. |
| Security | The security page states that sensitive data is encrypted at rest with AES-256-GCM and traffic is encrypted with TLS 1.2 or later. | Wikidot says sensitive pages use HTTPS with at least 128-bit SSL certificates and describes measures against unauthorized access. |
| Support | The documentation page lists [email protected] for help. | First-line help is provided through the community FAQ, multilingual Handbook and forum, with email escalation. |
Plans
Wikidot
- Free accountFree
- Community SiteFree
- Pro Lite account$49.90 a year
- Additional slots$59.90 a year
- Pro account$119.90 a year
- Pro+ account$239.90 a year
- Pro Plus account$239.90 a year
In their own words
EmpireVault Knowledge Base
EmpireVault Knowledge Base is a public article portal that also feeds EmpireVault’s in-app Help Assistant and suggested ticket replies. Customers can search published content, browse nested categories, and vote on article helpfulness without signing in. Authors work in a rich editor supporting images, embedded video, code blocks, callouts, inline links, and editable SEO descriptions and slugs. Draft changes can remain separate from the published version, and approval workflows are available. Reporting covers views, helpfulness votes, and search queries, while surfacing heavily viewed articles that remain unresolved or receive many negative votes. The Help Assistant uses knowledge-base passages to answer questions and can offer ticket creation when no answer is found. EmpireVault lists REST API access, signed webhooks, and Civo S3-compatible storage. It supports API, extension, and web platforms, public publishing, SSO, analytics, e-signatures, quote tracking, CRM integrations, and custom branding. Pricing starts at $39 a month per seat, with a 21-day trial and no free plan.