Employee Navigator vs Empower Health and Welfare Benefits Administration
Employee Navigator
employeenavigator.comEmpower Health and Welfare Benefits Administration
empower.comSide by side
| Figure | Employee Navigator | Empower Health and Welfare Benefits Administration |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 1 |
| Spec score · Benefits Enrollment Software | 8.0 (#7) | 7.8 (#9) |
| Founded | 2008 | 2014 |
| Headquarters | Bethesda, Maryland, United States | Greenwood Village, Colorado, United States |
| Security audits | Employee Navigator says it is audited annually for SOC 2 Type II, HITRUST, NIST, GDPR, 23 NYCRR 500, and CCPA. | Empower reports an annual SOC 2 Type II report with no exceptions and says its policies align with NIST 800-53 and NIST CSF. |
| Security controls | The company describes mandatory two-factor authentication, AES-256 encryption at rest, TLS 1.2 or higher in transit, network segmentation, backups and continuous security monitoring. | Empower says it uses multifactor authentication and AES-256 encryption with user-specific keys and salts. |
| Support | Plan comparisons list an assigned implementation consultant, broker training sessions, a knowledge base and video library, webinars, and email and phone support; Platinum includes priority phone support. | Experienced consultants and a staffed call center support HR teams and answer employee enrollment and eligibility questions. |
Plans
Employee Navigator
- ElitePriced on request
- EnhancedPriced on request
- Enhanced PlusPriced on request
- PlatinumPriced on request
Empower Health and Welfare Benefits Administration
- Empower Health and Welfare Benefits AdministrationPriced on request
Empower Health and Welfare Benefits Administration pricing →
In their own words
Employee Navigator
Employee Navigator is a benefits administration, HR, and compliance platform for insurance brokers, employers, and integrated partners. Employees can enroll themselves, compare and select medical, dental, vision, life, HSA, HRA, FSA, LPFSA, DCA, and commuter plans, review coverage, see benefit details, and monitor enrollment deadlines. HR functions include onboarding, ACA reporting, payroll integrations, HR management, time-off tracking, eligibility rules, payroll deductions, and COBRA administration. Onboarding supports custom task lists, new-hire forms, policy-acknowledgement tracking, and an audit trail. Employees can use Android and iOS apps or the web to enroll, view compliance documents, request or review PTO, access contacts, and see benefits. Employee Navigator lists connections with more than 600 partners and integration with 83 payroll partners. It says annual audits cover SOC 2 Type II, HITRUST, NIST, GDPR, 23 NYCRR 500, and CCPA. Two-factor authentication is required. Pricing is on request, with no free plan.
Empower Health and Welfare Benefits Administration
Empower Health and Welfare Benefits Administration helps employers administer employee health and welfare plans, including eligibility, enrollment, and ongoing plan management. Its customizable MyBenefitChoice platform gives employees a branded portal for open enrollment, life events, benefits information, and decision support. Employees can use step-by-step or pick-and-choose enrollment, submit life events, and upload supporting documents. The portal is available 24/7 by smartphone, tablet, or computer, with mobile access through a browser. Administrator tools cover HR administration, carrier billing and reporting, carrier file management, dependent and life-event verification, rules-based eligibility, and role-based access. Sponsors can view real-time plan data in prebuilt and custom reports. The service also includes custom-branded communications, year-round education, integrated support, and personalized medical cost estimates. Empower lists multifactor authentication, AES-256 encryption at rest, TLS 1.2 or higher in transit, and a SOC 2 Type 2 attestation. It is available on Android, iOS, and the web. Pricing is not displayed; organizations are directed to contact an Empower representative.