Employee Navigator vs WEX Benefits
Employee Navigator
employeenavigator.comWEX Benefits
wexinc.comSide by side
| Figure | Employee Navigator | WEX Benefits |
|---|---|---|
| Price from | — | $0.01/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 2 |
| Spec score · Benefits Administration Software | 8.0 (#5) | 8.0 (#6) |
| Spec score · Benefits Enrollment Software | 8.0 (#7) | 8.0 (#8) |
| Benefits administration | The platform supports online enrollment, plan comparison, coverage review, enrollment-status monitoring, document storage and employee self-service. | Its administration module synchronizes enrollment, payroll and benefits data in real time and provides unified reporting. |
| Company legal name | The terms identify the contracting entity as Employee Navigator LLC, a Delaware limited liability company. | The company identifies itself as WEX Inc. and trades publicly under NYSE ticker WEX. |
| Company size | LinkedIn lists Employee Navigator as a privately held software-development company with 51–200 employees and headquarters in Bethesda, Maryland. | LinkedIn lists WEX as a public company headquartered in Portland, Maine with 5,001–10,000 employees. |
| Founded | 2008 | WEX is identified as founded in 1983. |
| Headquarters | Bethesda, Maryland, United States | Portland, Maine, USA |
| Integrations | Employee Navigator says it connects with 600+ partners, including ADP, Paylocity, UnitedHealthcare, Principal, MetLife, Paychex, and Guardian. | WEX advertises integrations with more than 350 payroll, HRIS and benefits partners and over 225 insurance carriers. |
| Rating on Apple App Store | Not enough ratings to display an overview out of 5 from no displayed count | Benefits by WEX is rated 4.2 out of 5 from 13K ratings. |
| Rating on Capterra | 4.6 out of 5 from 184 reviews | WEX Benefits is rated 4.3 out of 5 from 6 reviews. |
| Rating on G2 | 4.6 out of 5 from 166 reviews | WEX Benefits is rated 3.8 out of 5 from 112 reviews. |
| Rating on Google Play | No star rating or review count displayed out of 5 from no displayed count | AppBrain reports Benefits by WEX at 2.99 out of 5 from 5,015 Google Play reviews. |
| Rating on TrustRadius | 8.7 out of 10 from 183 reviews and ratings | TrustRadius shows 11 reviews, with displayed scores ranging from 1 to 10 out of 10. |
| Security certifications | Employee Navigator states that it is audited annually against SOC 2 Type II, HITRUST, NIST, GDPR, 23 NYCRR 500 and CCPA, and lists HIPAA among its attestations. | WEX states that its benefits technology is PCI DSS and HITRUST certified and HIPAA and SOC 1/2 compliant. |
| Support | Plan comparisons list an assigned implementation consultant, broker training sessions, a knowledge base and video library, webinars, and email and phone support; Platinum includes priority phone support. | WEX describes a dedicated U.S.-centric service team with evening and weekend callback availability and one number for spending accounts, BenAdmin, and COBRA. |
| What it does | Employee Navigator is a benefits, HR and compliance platform connecting brokers, employers and integrated partners. | WEX Benefits is a cloud benefits platform covering administration, enrollment, spending accounts, COBRA and compliance. |
Plans
Employee Navigator
- ElitePriced on request
- EnhancedPriced on request
- Enhanced PlusPriced on request
- PlatinumPriced on request
In their own words
Employee Navigator
Employee Navigator is a benefits administration, HR, and compliance platform for insurance brokers, employers, and integrated partners. Employees can enroll themselves, compare and select medical, dental, vision, life, HSA, HRA, FSA, LPFSA, DCA, and commuter plans, review coverage, see benefit details, and monitor enrollment deadlines. HR functions include onboarding, ACA reporting, payroll integrations, HR management, time-off tracking, eligibility rules, payroll deductions, and COBRA administration. Onboarding supports custom task lists, new-hire forms, policy-acknowledgement tracking, and an audit trail. Employees can use Android and iOS apps or the web to enroll, view compliance documents, request or review PTO, access contacts, and see benefits. Employee Navigator lists connections with more than 600 partners and integration with 83 payroll partners. It says annual audits cover SOC 2 Type II, HITRUST, NIST, GDPR, 23 NYCRR 500, and CCPA. Two-factor authentication is required. Pricing is on request, with no free plan.
WEX Benefits
WEX Benefits combines employee benefits administration, consumer benefit accounts, COBRA, and compliance on one platform. It supports HSAs, FSAs, HRAs, ICHRAs, VEBAs, lifestyle spending accounts, commuter benefits, tuition reimbursement, and wellness offerings. Benefits Administration synchronizes enrollment, payroll, and benefits data in real time and reports across programs. BeneFITWise uses employee claims data to recommend plans during enrollment and provide guidance throughout the year. WEX says it has more than 2,000 HRIS, payroll, and carrier integrations, with closed-loop payroll built in; product details also list 330 carrier connections. Compliance includes ACA administration and reporting, COBRA, non-discrimination testing, and dependent eligibility verification. COBRA workflows cover enrollment, eligibility, premium remittance, and participant communications. Partners receive self-service APIs, webhooks, and a sandbox. WEX describes a U.S.-centric service team with evening and weekend callback availability. The platform is available on Android, iOS, web, and API, with pricing by proposal and no public plan price.