Employment Hero vs WorkTeam
Employment Hero
employmenthero.comWorkTeam
workteam.com.mxSide by side
| Figure | Employment Hero | WorkTeam |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 20 | 0 |
| Spec score · HR Software | 9.2 (#4) | 7.3 (#173) |
| AI | Hero AI can answer HR questions, create leave requests, take actions on leave and timesheets, summarize interviews and search workforce information. | Its Lucy AI feature analyzes operational data for talent signals, workload and turnover risks, and development suggestions; the team retains the final decision. |
| Employee records | Yes | Yes |
| Headquarters | Sydney, Australia | Zapopan, Jalisco, Mexico |
| HR features | The platform includes employee records, organisation charts, staff directories, onboarding workflows, policies, certifications, forms, incident reporting and leave management. | Its HR functions include employee files, organization structure, employee movements, performance, training, and requests. |
| Integrations | Official integrations include Xero, MYOB AccountRight Payroll, QuickBooks, Sage Intacct, Microsoft Dynamics Business Central, NetSuite, Google Workspace, Microsoft 365 and Slack. | WorkTeam says it offers APIs and interfaces to connect systems, with modules that can be activated as operations evolve. |
| Mobile apps | Yes | Yes |
| Payroll | Payroll supports unlimited pay runs, automated tax calculations, modern-award interpretation, ATO electronic lodgements, super processing and employee self-service. | It supports payroll calculations, incident tracking, validations, receipt stamping, and employee access to CFDI receipts. |
| Security | Employment Hero says it uses encryption, multi-factor authentication and regular security audits to protect customer information. | Its privacy policy says it applies physical, technical, and administrative measures to protect information from unauthorized access, loss, alteration, or destruction. |
| Support | The Help Centre provides step-by-step guides, troubleshooting, videos, webinars, interactive demos and topic areas covering recruitment, people, payroll, time, engagement, development and workflows. | Post-implementation technical support is listed Monday through Friday, 9:00 am to 5:00 pm, by email, phone, or helpdesk; the terms list a rate of $500 pesos per service hour for named plans. |
| Time tracking | Yes | Yes |
Plans
Employment Hero
- Pro 50Priced on request
- Pro 50Price not published
- Pro 100Priced on request
- Pro 100Price not published
- Pro 200Price not published
- Pro 200Priced on request
- HR Essentials$10 a month
- HR EssentialsPriced on request
- HR Engage$14 a month
- HR EngagePriced on request
In their own words
Employment Hero
Employment Hero is an HR service available on web, iOS and Android. Its listed capabilities include employee records, time-off management, onboarding, performance management and time tracking, with mobile apps available. HR Essentials includes leave management, employee and document records, onboarding and offboarding, policies and compliance tools, plus a help centre and chat support. HR Engage includes the Essentials features as well as recruitment, expenses, performance management, learning management and advanced HR. HR Elite includes Engage features, then adds talent development, advanced analytics and reporting, workflows, and advanced customisations, security and integration. The Pro tiers are described by AI video interview volume: Pro 50 includes 50 interviews, Pro 100 includes 100, and Pro 200 includes 200. The maker, Employment Hero, was founded in 2014 and is headquartered in Sydney, Australia. The listed plan details cover both HR administration and interview volumes, but do not provide plan prices.