Employment Hero
employmenthero.com
What it is
Employment Hero is an HR service available on web, iOS and Android. Its listed capabilities include employee records, time-off management, onboarding, performance management and time tracking, with mobile apps available. HR Essentials includes leave management, employee and document records, onboarding and offboarding, policies and compliance tools, plus a help centre and chat support. HR Engage includes the Essentials features as well as recruitment, expenses, performance management, learning management and advanced HR. HR Elite includes Engage features, then adds talent development, advanced analytics and reporting, workflows, and advanced customisations, security and integration. The Pro tiers are described by AI video interview volume: Pro 50 includes 50 interviews, Pro 100 includes 100, and Pro 200 includes 200. The maker, Employment Hero, was founded in 2014 and is headquartered in Sydney, Australia. The listed plan details cover both HR administration and interview volumes, but do not provide plan prices.
Spec sheet
- What it does
- Employment Hero provides an Employment Operating System combining HR, payroll, hiring and rostering, plus an employer-of-record service called HeroForce.Read 21 Oct 2026 · employmenthero.com
- Free plan
- NoRead 20 Sep 2026 · employmenthero.com
- API
- Employment Hero exposes a RESTful JSON API using OAuth 2.0 bearer authentication; access tokens expire after 15 minutes and refresh tokens are supported.Read 21 Oct 2026 · developer.employmenthero.com
- Integrations
- Official integrations include Xero, MYOB AccountRight Payroll, QuickBooks, Sage Intacct, Microsoft Dynamics Business Central, NetSuite, Google Workspace, Microsoft 365 and Slack.Read 21 Oct 2026 · employmenthero.com
- Mobile apps
- YesRead 20 Sep 2026 · employmenthero.com
- Security
- Employment Hero says it uses encryption, multi-factor authentication and regular security audits to protect customer information.Read 21 Oct 2026 · employmenthero.com
- Support
- The Help Centre provides step-by-step guides, troubleshooting, videos, webinars, interactive demos and topic areas covering recruitment, people, payroll, time, engagement, development and workflows.Read 21 Oct 2026 · help.employmenthero.com
- Headquarters
- Sydney, AustraliaRead 28 Sep 2026 · employmenthero.com
- Founded
- LinkedIn states that Employment Hero began in 2014.Read 21 Oct 2026 · linkedin.com
- AI
- Hero AI can answer HR questions, create leave requests, take actions on leave and timesheets, summarize interviews and search workforce information.Read 21 Oct 2026 · employmenthero.com
- API limits
- API credentials and the Developer Portal are restricted to Platinum HR, eOS Plus and eOS Unlimited plans; Lite and Standard Plus are excluded.Read 21 Oct 2026 · help.employmenthero.com
- ATS API
- A separate Careers Page ATS API lets organisations publish new or edited job advertisements on their own websites.Read 21 Oct 2026 · developer.employmenthero.com
- Company headquarters
- Employment Hero is headquartered in Sydney, New South Wales, Australia.Read 21 Oct 2026 · linkedin.com
- Company legal name
- Employment Hero Holdings Pty Ltd is identified as the parent company of the Employment Hero group.Read 21 Oct 2026 · modernslaveryregister.gov.au
- Company size
- LinkedIn lists Employment Hero as a privately held company with 501–1,000 employees.Read 21 Oct 2026 · linkedin.com
- Documentation
- Developer documentation provides API references, ATS references, authentication guides, a Help Centre and partner guides.Read 21 Oct 2026 · developer.employmenthero.com
- Employee onboarding
- YesRead 20 Sep 2026 · employmenthero.com
- Employee records
- YesRead 20 Sep 2026 · employmenthero.com
- Funding and owner
- Dealroom records a February 2025 secondary transaction involving KKR and lists earlier backing from SEEK, AirTree, Insight Partners, Salesforce Ventures, OneVentures and TCV.Read 21 Oct 2026 · app.dealroom.co
- HR features
- The platform includes employee records, organisation charts, staff directories, onboarding workflows, policies, certifications, forms, incident reporting and leave management.Read 21 Oct 2026 · employmenthero.com
- Licence
- Employment Hero's developer documentation describes the service as copyrighted with all rights reserved, and no open-source licence is published.Read 21 Oct 2026 · developer.employmenthero.com
- Limit: customization and integrations
- Reviewers report limited report customization, integration difficulties, occasional payroll inaccuracies and glitches needing manual intervention.Read 21 Oct 2026 · getapp.com
- Limit: lower-tier features
- TechRadar reports that entry tiers omit expenses, performance reviews and allowances, while workflows, learning and extra support require higher tiers.Read 21 Oct 2026 · techradar.com
- Limit: mobile app complaints
- Google Play reviewers report login problems, blank screens, clock-out failures and a cluttered app experience.Read 21 Oct 2026 · play.google.com
- Limit: support responsiveness
- Reviewers repeatedly report slow customer-service responses, difficulty reaching support and reliance on chatbot triage.Read 21 Oct 2026 · getapp.com
- Mobile app
- Employment Hero Work is available on iOS and Android and combines work administration, wages, savings and employee benefits.Read 21 Oct 2026 · help.employmenthero.com
- News: 2026 releases
- A product recap dated 21 October 2026 says Employment Hero shipped more than 630 product updates during 2026.Read 21 Oct 2026 · employmenthero.com
- News: ARR and acquisition
- In a 16 February 2025 release, Employment Hero reported more than A$250 million annual recurring revenue, 350,000 businesses, two million employees and its acquisition of Canadian Humi.Read 21 Oct 2026 · employmenthero.com
- Outage
- Employment Hero's status history records intermittent degraded payroll performance caused by recurring database issues, with restoration updates in November.Read 21 Oct 2026 · partners.employmenthero.com
- Payroll
- Payroll supports unlimited pay runs, automated tax calculations, modern-award interpretation, ATO electronic lodgements, super processing and employee self-service.Read 21 Oct 2026 · employmenthero.com
- Performance management
- YesRead 20 Sep 2026 · employmenthero.com
- Praise: compliance and reporting
- TrustRadius reviewers highlight centralized compliance documents with reminders and reporting such as turnover and survey insights.Read 21 Oct 2026 · trustradius.com
- Praise: usability and consolidation
- Independent reviewers repeatedly praise the intuitive interface, one-place employee records, streamlined HR/payroll/onboarding and reduced manual work.Read 21 Oct 2026 · getapp.com
- Rating on Apple App Store
- 4.3 out of 5 from 35 ratingsRead 21 Oct 2026 · apps.apple.com
- Rating on Capterra
- 4.4 out of 5 from 239 reviewsRead 21 Oct 2026 · capterra.com
- Rating on G2
- 4.4 out of 5 from 4,515 reviewsRead 21 Oct 2026 · g2.com
- Rating on GetApp
- 4.4 out of 5 from 239 reviewsRead 21 Oct 2026 · getapp.com
- Rating on Google Play
- 2.9 out of 5 from 6,290 reviewsRead 21 Oct 2026 · play.google.com
- Rating on Software Advice
- 4.4 out of 5; review count is not shown on the opened pageRead 21 Oct 2026 · softwareadvice.com
- Rating on Trustpilot
- 3.9 out of 5 from 641 reviewsRead 21 Oct 2026 · trustpilot.com
- Rating on TrustRadius
- 8 out of 10 from 10 reviewsRead 21 Oct 2026 · trustradius.com
- Recruitment
- Recruitment capabilities include applicant tracking, candidate scoring, AI screening, AI video interviews and access to a 2.3-million-plus talent pool on higher plans.Read 21 Oct 2026 · employmenthero.com
- Security certifications
- The Trust Centre states that Employment Hero holds ISO 27001, ISO 27017 cloud-security and ISO 27018 cloud-privacy certifications.Read 21 Oct 2026 · security.employmenthero.com
- System requirement
- The Android Employment Hero Work listing requires Android 7.0 or later.Read 21 Oct 2026 · appbrain.com
- Time and attendance
- Time tools cover basic and advanced timesheets, rosters, shift bidding/swapping, geofencing and mobile or kiosk clock-ins.Read 21 Oct 2026 · employmenthero.com
- Time tracking
- YesRead 20 Sep 2026 · employmenthero.com
- Time-off management
- YesRead 20 Sep 2026 · employmenthero.com
- Webhooks
- The self-service Developer Portal supports OAuth application management, webhooks and configurable read/write access scopes.Read 21 Oct 2026 · help.employmenthero.com
Plans and prices
Strong points and limits
Strong points
- Available on web, iOS and Android
- Includes employee records and time-off management
- HR Engage adds recruitment and learning management
- HR Elite includes analytics and workflows
- Pro tiers specify interview volumes
Limits
- No free plan
- Pro tiers are organized around AI video interview quantities
Who it suits
Employment Hero may suit organizations looking for web and mobile access to HR functions such as employee records, leave and onboarding. Buyers should compare the listed plan contents and request pricing, since none is shown here.
Verdict
Employment Hero lists core HR functions alongside broader recruitment, learning and talent capabilities, plus separate plans based on interview volume. The plan descriptions provide feature scope, but prospective buyers will need pricing details before comparing costs.
Where Specifiction places it
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