empower vs Workpro Casework
empower
adviserplus.comWorkpro Casework
workpro.comSide by side
| Figure | empower | Workpro Casework |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 2 | 1 |
| Spec score · Grievance Management Software | 7.8 (#5) | 7.4 (#7) |
| Spec score · Case Management Software | 7.7 (#73) | 8.0 (#39) |
| Founded | 2001 | 1969 |
| Headquarters | Ellesmere Port, Cheshire, UK | Edinburgh, Scotland, UK |
| Integrations | The maker describes nightly XML people-data feeds to an AdviserPlus SFTP server, API integration as an option, and support for SSO including SAML 2.0 and AD. | Workpro’s API can exchange data with other systems, including CRM, payroll, webforms, batch printing and scanning applications. |
| Intended users | The product is described as built for HR, employee relations and people teams managing high-volume employee relations activity. | Workpro serves public and private sector organisations and describes specialised casework solutions for complaints, HR, information requests and regulatory work. |
| Purpose | empower® combines cloud-based employee relations case management, guided manager journeys, analytics and optional expert HR advice. | Workpro is case management software for complaints, employee relations, information requests and other regulatory casework. |
| Security | The platform is hosted on Microsoft Azure in the UK, supports MFA and role-based permissions, and stores data in the UK with auditability. | Workpro supports case-level access restrictions, an audit trail, encryption at rest and in transit, and GDPR-related workflows. |
| Support | AdviserPlus describes dedicated customer support, a Customer Success Manager, customised training, and hosted platform maintenance and updates. | Workpro offers a 24/7 online helpdesk, support by email or telephone, and remote support; its licence agreement includes one system upgrade per year. |
Plans
In their own words
empower
empower® is a paid, web-based employee relations platform from AdviserPlus, with pricing available on request. It brings cases, documents and decisions together through policy-aligned workflows and audit trails. Supported matters include disciplinary and misconduct cases, grievances, workplace investigations, sickness absence, performance and capability concerns, flexible working requests, and bullying and harassment complaints. Workflows can automate routine tasks, prompt actions, manage correspondence and documentation, and support Subject Access Request administration. The empower® enable option provides HR-led case management, reports, audit trails, workflows and dashboards. empower® transform includes enable and adds guided manager journeys, manager self-service and HR oversight. Dashboards help identify trends and risks, benchmark activity and inform workforce decisions; analytics can refresh daily and use regular people-data feeds. The platform supports nightly XML feeds, optional API integration, SAML 2.0 and AD single sign-on. AdviserPlus lists UK Azure hosting, geo-replication, encryption, MFA, role permissions, auditability and ISO 27001:2022 certification.
Workpro Casework
Workpro Casework has no write-up on Specifiction yet; its figures are above.