EMPTrust vs Zendesk Guide
EMPTrust
emptrust.com
Zendesk Guide
zendesk.comSide by side
| Figure | EMPTrust | Zendesk Guide |
|---|---|---|
| Price from | — | $19/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 3 | 10 |
| Spec score · HR Knowledge Base Software | 7.6 (#26) | 8.5 (#10) |
| Headquarters | The contact page lists the corporate office in Gaithersburg, Maryland. | San Francisco, California, United States |
| Integrations | EMPTrust says it offers more than 140 integrations and names Workday, Oracle, SAP SuccessFactors, UKG, and ADP among its ERP connections. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
Plans
EMPTrust
- BusinessPriced on request
- EnterprisePriced on request
- ProfessionalPriced on request
Zendesk Guide
- Suite Team$55 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPrice not published
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPriced on request
In their own words
Zendesk Guide
Zendesk Guide has no write-up on Specifiction yet; its figures are above.