Empyrean vs Navia Benefit Solutions

Empyrean provides benefits administration technology and services for employers, covering eligibility, enrollment, employee engagement, reporting and compliance. Its platform automates eligibility and enrollment and includes built-in eligibility and compliance features. BenefitsGO lets employees view benefits, coverage details and account balances on mobile, with an AI-powered assistant available at any time. Empyrean supports connections to payroll and HRIS systems, wellness providers, carriers and consumer accounts, and says it can integrate with any carrier. HR teams can use customizable on-demand reports and real-time analytics; employee communications can include targeted push notifications, reminders, messages and ready-made campaigns. A HIPAA-compliant Employee Service Center is staffed by representatives trained on the employer’s benefits and culture. Empyrean reports annual third-party SOC 1 Type II and SOC 2 Type II audits and ISO/IEC 27001 certification. It says client databases are dedicated, data is encrypted in storage and transit, and systems are monitored 24/7/365. Participants use their organization’s dedicated benefits portal and should ask their employer’s HR or benefits team for access instructions. Pricing is available on request.

Navia Benefit Solutions provides employers with benefits administration, consumer-directed health plans, retirement and wealth solutions, lifestyle spending accounts and compliance services. Its listed offerings include FSA, HSA, HRA, commuter benefits, COBRA, direct billing, education benefits and retirement. The Benefits Administration solution is presented as one website, one dedicated service team and an integrated experience for employers and employees. Eligible participants with an FSA, HRA, HSA or commuter benefit can use the MyNavia app to submit claims, receive alerts, view balances and eligible expenses, and log in biometrically. The app is free to download and use, and is available on Android and iOS; the service also has a web platform. FSA tools include a debit card, claims and balance portal, and photo claim submission. HSA administration supports lump-sum and allocated employer contributions, with investing available once the balance reaches $1,000. FlexConnect can sync medical, dental and vision insurance claims with an FSA. Navia names ADP and Employee Navigator as partners and says it can connect with any file vendor. Pricing is available by requesting a quote; no price is stated.