Encompass-CX vs InterAction+
Encompass-CX
encompass-cx.com
InterAction+
lexisnexis.comSide by side
| Figure | Encompass-CX | InterAction+ |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 2 | 1 |
| Spec score · Account Planning Software | 8.1 (#8) | 8.2 (#7) |
| Integrations | The security and integrations page lists Salesforce, HubSpot, Oracle Sales Cloud, Zoho, Pipedrive, Microsoft Dynamics, monday.com, and Marketo. | The partner ecosystem includes Microsoft Office and Power Automate plus Cirrom, Eventogy, Emburse, Fellsoft, Index, iQlink, Litera Concep, Mondaq, PeoplePath, Vuture and Xperate. |
| Rating on G2 | 3.5 out of 5 from 1 review | 3.7 out of 5 from 17 reviews |
| Rating on TrustRadius | No overall rating available from 0 reviews and ratings | 6.9 out of 10 from 12 reviews |
| Security | The company states that Encompass-CX is SOC 2 Type II certified and GDPR compliant, with AES-256 encryption at rest and TLS 1.3 in transit. | The maker states that InterAction+ encrypts data at rest and in transit using AES-256. |
| Support | The help center provides a contact form for additional assistance and the site publishes [email protected]. | The subscription includes implementation planning, education, product updates, help and strategic support services. |
| What it does | Encompass-CX maps relationship strength for individual buyers inside strategic accounts to expose revenue risk and expansion opportunities. | InterAction+ is a relationship-intelligence CRM built for law firms that centralizes client data, relationship insights and business opportunities. |
Plans
In their own words
Encompass-CX
Encompass-CX is a web platform for B2B organizations managing strategic or high-value accounts. It measures relationship strength for each decision-maker through Buyer Equity, helping teams spot exposed revenue and risks that account-wide averages may miss. The platform compares account teams’ predictions about buyers with buyers’ feedback to identify misalignment. Its AI uses relationship gaps to suggest practical next steps and provide learning and coaching for account teams and managers. The CX AI Hub adds portfolio-level intelligence, trend tracking, segmentation, and the ability to send Buyer Equity data to Salesforce, HubSpot, or a data warehouse. Listed integrations also include Oracle Sales Cloud, Zoho, Pipedrive, Microsoft Dynamics, monday.com, and Marketo. The company states that Encompass-CX is SOC 2 Type II certified and GDPR compliant; listed safeguards include AES-256 encryption at rest, TLS 1.3 in transit, configurable US or EU data residency, SSO/SAML, and role-based access controls. Pricing is on request. A product article offers a free 30-day trial, though current trial terms are not displayed on the contact and pricing page.
InterAction+
InterAction+ is a CRM for law firms that brings client information, relationship insights and business development activity together. Its dashboard and Key Client Radar provide relationship scoring and centralized client intelligence. Firms can use it to identify new and cross-selling opportunities and report on relationship activities and business development initiatives. The product can automatically capture emails, calendar invitations, client interactions, meeting activities and marketing engagement. It integrates with Outlook, Excel and Word, as well as listed partners and integrations including Cirrom, Eventogy, Emburse, Fellsoft, Index, iQlink and Litera Concep. Hosting options include full cloud and hybrid cloud/on-premise, and the product is available on web, Android and iOS. The mobile app is included for current subscribers. LexisNexis says data is encrypted at rest and in transit using AES-256, and its security measures are designed to support GDPR, HIPAA and CCPA compliance. Subscription support includes expert advising, product updates, industry content and support, with planning, implementation and education assistance also offered. Pricing is available on request.