Engage Hub Journey Analytics & Insights vs Quantum Metric
Engage Hub Journey Analytics & Insights
engagehub.com
Quantum Metric
quantummetric.comSide by side
| Figure | Engage Hub Journey Analytics & Insights | Quantum Metric |
|---|---|---|
| Price from | — | $2,083.33/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 0 | 4 |
| Spec score · Customer Journey Analytics Software | 7.5 (#22) | 8.3 (#8) |
| Headquarters | London, United Kingdom | Monument, Colorado, USA |
| Security | The maker says its platform is certified for ISO 27001 and PCI and is GDPR compliant. | The company reports SOC 2 and HITRUST attestations and ISO/IEC 27001 certification, and describes controls for capture, blocking, or encryption of data on users’ devices. |
| Support | Engage Hub says specialists support customers through journey discovery, mapping, implementation and optimisation. | Enterprise plans include onboarding, training, and ongoing consultation with customer success experts. |
Plans
Engage Hub Journey Analytics & Insights
No plans published.
Quantum Metric
- EnterprisePrice not published
- Quantum Metric$25,000 a year
- Enterprise custom planPriced on request
- Enterprise plansPriced on request
In their own words
Engage Hub Journey Analytics & Insights
Engage Hub Journey Analytics & Insights has no write-up on Specifiction yet; its figures are above.
Quantum Metric
Quantum Metric is a digital analytics platform that captures customer experience data and helps teams investigate friction, errors, and their business impact. Teams can track events, build conversion funnels, review session recordings, and use API access. Session replay supports investigation of where customers struggle. The platform includes digital, product, experience, journey, and web analytics, along with heatmaps, monitoring, alerts, and opportunity analysis. Its autocapture surfaces more than 60 behavioral and friction indicators and more than 300 audience and experience dimensions out of the box. Felix investigates behavioral, technical, and business signals and can monitor experiences for issues, opportunities, and business impact. Listed integrations include Qualtrics, Salesforce Service Cloud, ServiceNow, Looker, Slack, Optimizely, Tealium, and Adobe Analytics; data can be streamed to Snowflake, BigQuery, Amazon S3, and Oracle. Quantum Metric reports SOC 2 and HITRUST attestations and ISO/IEC 27001 certification. Enterprise plans include onboarding, training, and consultation. Pricing is on request, there is no free plan, and session limits are set by agreement.