EngageLab vs Firepush
EngageLab
engagelab.comFirepush
getfirepush.comSide by side
| Figure | EngageLab | Firepush |
|---|---|---|
| Price from | $9/mo | $13/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 14 | 22 |
| Spec score · Push Notification Software | 9.3 (#1) | 9.0 (#3) |
| Spec score · Push notification services | 9.1 (#4) | 8.7 (#8) |
| Headquarters | Hong Kong; Singapore | Poole, United Kingdom |
| Integrations | The WebPush product listing states that it supports a Shopify plugin. | The product page names Growave and PageFly as third-party integrations, and the Shopify Plus page describes Shopify Flow integration as a feature that will be launched soon. |
| Rating on Capterra | 0.0 out of 5 from 0 reviews | 5.0 out of 5 from 2 reviews |
| Rating on G2 | 4.6 out of 5 from 43 reviews | 4.5 out of 5 from 1 review |
| Rating on Shopify App Store | 0.0 out of 5 from 0 reviews | 4.8 out of 5 from 201 reviews |
| Support | The pricing page says technical experts help with product setup and usage questions are answered 24/7. | The pricing page includes email support on Free, standard support on Basic, and priority support on Pro. |
| What it does | EngageLab is a multi-channel customer-engagement platform combining customer data, AI automation, messaging, verification and support tools. | Firepush is a Shopify marketing app for browser push notifications and SMS campaigns. |
Plans
EngageLab
- Marketing AutomationPriced on request
- FreeFree
- Essentials$9 a month
- AppPushPriced on request
- CAPTCHAPriced on request
- EmailPriced on request
- EnterprisePriced on request
- LiveDeskPriced on request
- OTPPriced on request
- ProfessionalPriced on request
Firepush
- FreeFree
- Basic - 10,000 pushes$13 a month
- Basic - 20,000 pushes$25 a month
- Basic - 30,000 pushes$35 a month
- Pro - 25,000 pushes$49 a month
- Pro - 50,000 pushes$89 a month
- Pro - 100,000 pushes$159 a month
- Pro - 150,000 pushes$229 a month
- Pro - 250,000 pushes$299 a month
- FreeFree
In their own words
EngageLab
EngageLab is a multi-channel customer engagement platform for businesses seeking to manage customer interactions, conversions, and retention. Its listed products include Marketing Automation, AppPush, WebPush, OTP, Silent Auth, CAPTCHA, Email, SMS, WhatsApp Business API, and LiveDesk. Marketing Automation provides visual journey design, templates, AI content generation, customer profiles, and revenue attribution analytics. It can send through AppPush, WebPush, Email, SMS, and WhatsApp. Developer resources include native Android, iOS, Java, and Web SDKs, REST APIs, and plugins for cross-platform development tools. WebPush supports browser notifications on Windows, macOS, and Android, plus Safari on iOS, and its listing includes a Shopify plugin. Data is stored in Singapore by default, with other selectable nodes in the United States, Germany, and Hong Kong. EngageLab supports two-factor authentication through Google Authenticator; SSO activation requires contacting sales. Pricing is on request, and billing varies by product, including usage, DAU scale, MEP scale, or peak request volume. A free trial is listed.
Firepush
Firepush is a push marketing app for Shopify stores, with tools to recover abandoned carts, bring back customers, and support sales campaigns. Its automations include abandoned-cart recovery, price-drop and back-in-stock alerts, welcome series, order and shipping updates, and win-back campaigns. Campaign tools include promotions, flash sales, scheduling, countdown timers, discount codes, audience segmentation, campaign boosts, and hero images. Stores can collect subscribers through pop-ups, sign-up boxes, a fly-out widget, and embedded buttons. Reporting covers subscriber counts, click-through rates, conversions, and campaign revenue. Firepush works on Android, iOS, and the web, though iPhone shoppers need to add a store to their home screen to subscribe. It lists Growave and PageFly integrations. The free plan includes 500 push notifications per month; paid plans start at $13/mo for 10,000 monthly pushes. Pushes stop when a plan reaches its limit and resume in the next billing cycle.