EngageLab vs Journiq
EngageLab
engagelab.com
Journiq
getjourniq.comSide by side
| Figure | EngageLab | Journiq |
|---|---|---|
| Price from | $9/mo | $49/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 14 | 3 |
| Spec score · Mobile Marketing Automation Software | 9.3 (#1) | 8.0 (#7) |
| Headquarters | Hong Kong; Singapore | San Francisco, California, United States |
| Messaging channels | Its main engagement channels are AppPush, WebPush, Email, SMS and WhatsApp. | It supports email, push, SMS and in-app messaging. |
| Support | The pricing page says technical experts help with product setup and usage questions are answered 24/7. | Documentation says a real engineer answers within the hour during business days, with community chat also available. |
Plans
EngageLab
- Marketing AutomationPriced on request
- FreeFree
- Essentials$9 a month
- AppPushPriced on request
- CAPTCHAPriced on request
- EmailPriced on request
- EnterprisePriced on request
- LiveDeskPriced on request
- OTPPriced on request
- ProfessionalPriced on request
In their own words
EngageLab
EngageLab is a multi-channel customer engagement platform for businesses seeking to manage customer interactions, conversions, and retention. Its listed products include Marketing Automation, AppPush, WebPush, OTP, Silent Auth, CAPTCHA, Email, SMS, WhatsApp Business API, and LiveDesk. Marketing Automation provides visual journey design, templates, AI content generation, customer profiles, and revenue attribution analytics. It can send through AppPush, WebPush, Email, SMS, and WhatsApp. Developer resources include native Android, iOS, Java, and Web SDKs, REST APIs, and plugins for cross-platform development tools. WebPush supports browser notifications on Windows, macOS, and Android, plus Safari on iOS, and its listing includes a Shopify plugin. Data is stored in Singapore by default, with other selectable nodes in the United States, Germany, and Hong Kong. EngageLab supports two-factor authentication through Google Authenticator; SSO activation requires contacting sales. Pricing is on request, and billing varies by product, including usage, DAU scale, MEP scale, or peak request volume. A free trial is listed.
Journiq
Journiq is a customer engagement platform for product teams, bringing messaging, deep links, attribution and journey automation together. It sends email, push, SMS and in-app messages. Unified profiles combine customer attributes, events, segments and message history, with real-time event tracking and behavioral segments. Teams can build journeys using triggers, filters, branches, waits and A/B splits. Deep-link tools include iOS Universal Links, Android App Links, QR codes, attribution tracking and smart banners. Developers have a REST API with OpenAPI documentation and native SDKs for iOS, Android, Flutter, Web and Node. Journiq lists FCM, APNs, SMTP and SMS gateways for delivery. Its homepage states SOC 2 Type II, GDPR and NDPR compliance, alongside SSO, 2FA and audit logs. It also describes TLS 1.2+ for public endpoints and AES-256 encryption for stored data. Journiq runs on Android, iOS and web. Plans start at $49/mo, with a 14-day trial that requires no card.