EngageLab vs Whats-Now
EngageLab
engagelab.comWhats-Now
whats-now.comSide by side
| Figure | EngageLab | Whats-Now |
|---|---|---|
| Price from | $9/mo | 170 AED/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 14 | 3 |
| Spec score · WhatsApp Marketing Software | 9.3 (#3) | 7.0 (#47) |
| Headquarters | Hong Kong; Singapore | Dubai, United Arab Emirates |
| Integrations | The WebPush product listing states that it supports a Shopify plugin. | CRM and commerce connections can use native, connector-based or custom API routes, with implementation requirements depending on the route. |
| Support | The pricing page says technical experts help with product setup and usage questions are answered 24/7. | The site lists business hours as Monday–Saturday, 9 AM–6 PM GST (UTC+4), and provides email, WhatsApp and phone contact options. |
Plans
EngageLab
- Marketing AutomationPriced on request
- FreeFree
- Essentials$9 a month
- AppPushPriced on request
- CAPTCHAPriced on request
- EmailPriced on request
- EnterprisePriced on request
- LiveDeskPriced on request
- OTPPriced on request
- ProfessionalPriced on request
Whats-Now
- Starter170 AED a month
- Business210 AED a month
- EnterprisePriced on request
In their own words
EngageLab
EngageLab is a multi-channel customer engagement platform for businesses seeking to manage customer interactions, conversions, and retention. Its listed products include Marketing Automation, AppPush, WebPush, OTP, Silent Auth, CAPTCHA, Email, SMS, WhatsApp Business API, and LiveDesk. Marketing Automation provides visual journey design, templates, AI content generation, customer profiles, and revenue attribution analytics. It can send through AppPush, WebPush, Email, SMS, and WhatsApp. Developer resources include native Android, iOS, Java, and Web SDKs, REST APIs, and plugins for cross-platform development tools. WebPush supports browser notifications on Windows, macOS, and Android, plus Safari on iOS, and its listing includes a Shopify plugin. Data is stored in Singapore by default, with other selectable nodes in the United States, Germany, and Hong Kong. EngageLab supports two-factor authentication through Google Authenticator; SSO activation requires contacting sales. Pricing is on request, and billing varies by product, including usage, DAU scale, MEP scale, or peak request volume. A free trial is listed.