EngageLab vs Zefir
EngageLab
engagelab.comZefir
zefir.comSide by side
| Figure | EngageLab | Zefir |
|---|---|---|
| Price from | $9/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 14 | 1 |
| Spec score · WhatsApp Marketing Software | 9.3 (#3) | 6.4 (#59) |
| Integrations | The WebPush product listing states that it supports a Shopify plugin. | Listed integrations include Shopify, Shopify Plus, WooCommerce, WordPress, custom-built stores, Meta, Google Analytics, Zendesk, Gorgias, Trustpilot, Klaviyo, and Hyros. |
| Security certifications | The privacy policy says EngageLab has ISO/IEC 27001, ISO/IEC 27701 and SOC 2 certifications and uses SSL, encryption and access controls. | Zefir lists ISO 27001 certification, a SOC 2 Type I audit, and GDPR compliance for EU and UK data subjects. |
| Support | The pricing page says technical experts help with product setup and usage questions are answered 24/7. | Enterprise customers receive a dedicated account team and access to security and compliance staff. |
Plans
EngageLab
- Marketing AutomationPriced on request
- FreeFree
- Essentials$9 a month
- AppPushPriced on request
- CAPTCHAPriced on request
- EmailPriced on request
- EnterprisePriced on request
- LiveDeskPriced on request
- OTPPriced on request
- ProfessionalPriced on request
In their own words
EngageLab
EngageLab is a multi-channel customer engagement platform for businesses seeking to manage customer interactions, conversions, and retention. Its listed products include Marketing Automation, AppPush, WebPush, OTP, Silent Auth, CAPTCHA, Email, SMS, WhatsApp Business API, and LiveDesk. Marketing Automation provides visual journey design, templates, AI content generation, customer profiles, and revenue attribution analytics. It can send through AppPush, WebPush, Email, SMS, and WhatsApp. Developer resources include native Android, iOS, Java, and Web SDKs, REST APIs, and plugins for cross-platform development tools. WebPush supports browser notifications on Windows, macOS, and Android, plus Safari on iOS, and its listing includes a Shopify plugin. Data is stored in Singapore by default, with other selectable nodes in the United States, Germany, and Hong Kong. EngageLab supports two-factor authentication through Google Authenticator; SSO activation requires contacting sales. Pricing is on request, and billing varies by product, including usage, DAU scale, MEP scale, or peak request volume. A free trial is listed.