Engati vs EZ Texting
Engati
engati.ai
EZ Texting
eztexting.comSide by side
| Figure | Engati | EZ Texting |
|---|---|---|
| Price from | — | $20/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 11 | 4 |
| Spec score · Messenger Marketing Software | 8.3 (#10) | 8.3 (#11) |
| Integrations | Engati's product documentation lists integration options including Salesforce, Google Calendar, Google Sheets, Freshdesk, JSON API, Zapier, and SMS services. | Featured integrations include HubSpot, Constant Contact, Squarespace, Shutterstock, Zapier, and Mailchimp, with 7,461 integrations listed. |
| Security | Engati's privacy policy says sensitive information is encrypted using SSL and access to personal information is restricted to authorized people. | EZ Texting uses AWS and GCP infrastructure, TLS 1.2 encryption in transit, brute-force protection, central logging, and continuous code review. |
| Support | Engati says support responds during working hours and typical response time on other days is 2–4 hours. | Live chat support is available seven days a week, from 8am–8pm ET on weekdays and 10am–7pm ET on weekends. |
Plans
Engati
- Partner ReferralPrice not published
- EnterprisePriced on request
- Omnichannel EnterprisePriced on request
- Omnichannel ProPriced on request
- PartnerPriced on request
- Partner PreferredPrice not published
- StandardPriced on request
- WhatsApp AcceleratorPriced on request
- WhatsApp EnterprisePriced on request
- WhatsApp GrowthPriced on request
EZ Texting
- Launch$20 a month
- Boost$60 a month
- Scale$100 a month
- Enterprise$3,000 a month
In their own words
Engati
Engati is a conversational AI platform for customer experience, combining chatbots, live chat, campaigns, and tools for conversations across channels. Its agents support contextual interactions on WhatsApp, voice, websites, and other channels. A no-code visual flow builder can automate FAQs, lead qualification, and customer support, with AI bot generation, knowledge-base answers, and human handoff also listed. eSenseGPT can train a bot from a website or documents, and its page says it can be live in a few minutes. Campaign tools include content generation and social media automation for channels such as Instagram and Facebook. Integrations listed in product documentation include Salesforce, Google Calendar, Google Sheets, Freshdesk, JSON API, Zapier, and SMS services; the pricing page also lists Shopify and WooCommerce with e-commerce functions such as order notifications and abandoned-checkout automation. Engati provides agent and supervisor mobile apps for managing conversations across 15 channel platforms. Pricing is on request, with a 7-day trial and no free plan. The Omnichannel Pro plan lists 1,000 monthly active users and up to five agents.
EZ Texting
EZ Texting is an SMS marketing platform for sending messages to customers, subscribers, staff, and supporters. Its composer handles SMS, MMS, and RCS, while automation supports scheduled texts, drip campaigns, follow-up sequences, and keyword replies. AI Compose drafts campaign messages; AI Reply generates replies based on a business’s website and documents. Multilingual texting supports six character sets. Free iPhone, iPad, and Android apps provide mass campaigns, shared-inbox replies, contact management, push notifications, AI tools, and delivery reports. Featured integrations include HubSpot, Constant Contact, Squarespace, Shutterstock, Zapier, and Mailchimp; 7,461 integrations are listed. The service operates in the United States and Canada. Plans start at $20 a month billed annually, with a 14-day trial and no free plan. Each SMS uses one credit and each MMS uses three; incoming messages are free on every plan. Live chat is available seven days a week, with weekday hours of 8am–8pm ET and weekend hours of 10am–7pm ET.