Engati vs Greenbubble
Engati
engati.ai
Greenbubble
greenbubble.ioSide by side
| Figure | Engati | Greenbubble |
|---|---|---|
| Price from | — | $5/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 11 | 5 |
| Spec score · Chatbot Builders | 8.2 (#94) | 8.4 (#78) |
| Spec score · Conversational Marketing Software | 8.2 (#12) | 8.8 (#3) |
| Company | Engati Technologies Inc. lists offices in Wilmington, Delaware, USA, and Bengaluru, India; its about page does not state a founding year. | The site identifies Greenbubble as a Digital Domination product, and its privacy policy names Digital Domination Services LLC. |
| Free plan | No | No |
| Integrations | Engati's product documentation lists integration options including Salesforce, Google Calendar, Google Sheets, Freshdesk, JSON API, Zapier, and SMS services. | The integration catalog lists connectors including HubSpot, Salesforce, Shopify, WooCommerce, Zoho, Zapier, Google Sheets, Make, and Pabbly Connect. |
| Mobile apps | Engati offers an agent and supervisor app for managing and responding to conversations across 15 channel platforms. | Greenbubble lists iOS and Android apps; its Android app page says the web version provides full configuration and automation while Android supports day-to-day inbox and team operations. |
| Privacy | Engati says data deletion requests can be submitted by email and customer data will be deleted within 14 working days after a request is received. | The privacy policy says Google Workspace data is accessed for user-initiated features and is not used to train generalized AI or machine-learning models. |
| Product | Engati describes itself as an enterprise-grade conversational AI platform for customer experience, with chatbots, live chat, campaigns, and other tools. | Greenbubble brings WhatsApp, Instagram, Facebook Messenger, and Telegram conversations into one workspace with a shared inbox, customer records, campaigns, automations, and reporting. |
| Security | Engati's privacy policy says sensitive information is encrypted using SSL and access to personal information is restricted to authorized people. | The DPA describes encryption in transit and AES-256 encryption at rest, multi-factor authentication, role-based access controls, backups, and breach notification procedures. |
| Support | Engati says support responds during working hours and typical response time on other days is 2–4 hours. | Greenbubble offers documentation and planning calls for channel onboarding, integrations, automation design, security questions, and larger rollouts. |
Plans
Engati
- Partner ReferralPrice not published
- EnterprisePriced on request
- Omnichannel EnterprisePriced on request
- Omnichannel ProPriced on request
- PartnerPriced on request
- Partner PreferredPrice not published
- StandardPriced on request
- WhatsApp AcceleratorPriced on request
- WhatsApp EnterprisePriced on request
- WhatsApp GrowthPriced on request
Greenbubble
- Solo$5 a month
- Startup$23 a month
- Growth$39 a month
- Pro$79 a month
- Enterprise$159 a month
In their own words
Engati
Engati is a conversational AI platform for customer experience, combining chatbots, live chat, campaigns, and tools for conversations across channels. Its agents support contextual interactions on WhatsApp, voice, websites, and other channels. A no-code visual flow builder can automate FAQs, lead qualification, and customer support, with AI bot generation, knowledge-base answers, and human handoff also listed. eSenseGPT can train a bot from a website or documents, and its page says it can be live in a few minutes. Campaign tools include content generation and social media automation for channels such as Instagram and Facebook. Integrations listed in product documentation include Salesforce, Google Calendar, Google Sheets, Freshdesk, JSON API, Zapier, and SMS services; the pricing page also lists Shopify and WooCommerce with e-commerce functions such as order notifications and abandoned-checkout automation. Engati provides agent and supervisor mobile apps for managing conversations across 15 channel platforms. Pricing is on request, with a 7-day trial and no free plan. The Omnichannel Pro plan lists 1,000 monthly active users and up to five agents.
Greenbubble
Greenbubble brings WhatsApp, Instagram, Facebook Messenger, and Telegram conversations into one workspace for support, sales, and marketing teams. Its Unibox pairs conversations with customer records, assignments, internal notes, tags, delivery states, and message history. Teams can create and preview automation flows for lead qualification, FAQs, follow-ups, reminders, routing, data updates, webhooks, and handoffs to a person. The service also offers campaigns, reporting, integrations for commerce and other tools, plus API v2 and webhooks. Named connections include Google Sheets, WooCommerce, Shopify, Elementor, Google Forms, Mailchimp, Zapier, Pabbly Connect, OpenAI, Razorpay, and Stripe. Annual-billed plans start at $5 a month for Solo, which includes one workspace, one team member, 1,000 contacts, 5,000 messages, and one automation flow. A 14-day trial is advertised without a credit card. iOS and Android apps are listed; full configuration and automation are available through the web version, while Android supports day-to-day inbox and team operations. Provider messaging or usage charges are separate from the subscription.