Engati vs HEU.AI Catalyst
Engati
engati.aiHEU.AI Catalyst
heu.aiSide by side
| Figure | Engati | HEU.AI Catalyst |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 11 | 0 |
| Spec score · Sales Chatbot Software | 8.2 (#12) | 6.6 (#32) |
| Intended users | Engati presents solutions for businesses, partners, and e-commerce stores, and names industries including retail, real estate, education, travel, finance, government, and logistics. | HEU.AI describes its clients as growth-stage software companies and established enterprises, and presents Catalyst as a tool for sales teams managing inbound leads and pipeline. |
| Product | Engati describes itself as an enterprise-grade conversational AI platform for customer experience, with chatbots, live chat, campaigns, and other tools. | Catalyst is a pre-built AI sales agent that scores and prioritizes leads, handles objections during live conversations, and writes activity and stage changes back to a CRM. |
| Security | Engati's privacy policy says sensitive information is encrypted using SSL and access to personal information is restricted to authorized people. | The Catalyst page says integrations beyond the CRM use the customer’s systems, permissions, and audit trail; HEU.AI’s LLM integration page says its development follows SOC 2-compliant practices, with security reviews before releases and controlled data handling. |
| Support | Engati says support responds during working hours and typical response time on other days is 2–4 hours. | HEU.AI says production issues are covered around the clock for clients under support. |
Plans
Engati
- Partner ReferralPrice not published
- EnterprisePriced on request
- Omnichannel EnterprisePriced on request
- Omnichannel ProPriced on request
- PartnerPriced on request
- Partner PreferredPrice not published
- StandardPriced on request
- WhatsApp AcceleratorPriced on request
- WhatsApp EnterprisePriced on request
- WhatsApp GrowthPriced on request
In their own words
Engati
Engati is a conversational AI platform for customer experience, combining chatbots, live chat, campaigns, and tools for conversations across channels. Its agents support contextual interactions on WhatsApp, voice, websites, and other channels. A no-code visual flow builder can automate FAQs, lead qualification, and customer support, with AI bot generation, knowledge-base answers, and human handoff also listed. eSenseGPT can train a bot from a website or documents, and its page says it can be live in a few minutes. Campaign tools include content generation and social media automation for channels such as Instagram and Facebook. Integrations listed in product documentation include Salesforce, Google Calendar, Google Sheets, Freshdesk, JSON API, Zapier, and SMS services; the pricing page also lists Shopify and WooCommerce with e-commerce functions such as order notifications and abandoned-checkout automation. Engati provides agent and supervisor mobile apps for managing conversations across 15 channel platforms. Pricing is on request, with a 7-day trial and no free plan. The Omnichannel Pro plan lists 1,000 monthly active users and up to five agents.
HEU.AI Catalyst
HEU.AI Catalyst has no write-up on Specifiction yet; its figures are above.