Engati vs Manychat
Engati
engati.aiManychat
manychat.comSide by side
| Figure | Engati | Manychat |
|---|---|---|
| Price from | — | $14/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 11 | 5 |
| Spec score · Messenger Marketing Software | 8.3 (#10) | 8.6 (#5) |
| Spec score · Chatbot Builders | 8.2 (#94) | 9.0 (#16) |
| Spec score · Sales Chatbot Software | 8.2 (#12) | 8.5 (#8) |
| Spec score · Conversational Marketing Software | 8.2 (#12) | 8.4 (#11) |
| AI bot generation | Yes | Yes |
| Deployment channels | multichannel | multichannel |
| Free plan | No | Yes |
| Human handoff | Yes | Yes |
| Integrations | Engati's product documentation lists integration options including Salesforce, Google Calendar, Google Sheets, Freshdesk, JSON API, Zapier, and SMS services. | The integrations page lists Hotmart, Flodesk, Klaviyo, MailChimp, ActiveCampaign, Kit, Google Sheets, and HubSpot, plus Zapier and Make. |
| Knowledge-base answers | Yes | Yes |
| Privacy | Engati says data deletion requests can be submitted by email and customer data will be deleted within 14 working days after a request is received. | Manychat says its Privacy Policy and Data Processing Agreement are aligned with GDPR and other privacy-related regulations. |
| Product | Engati describes itself as an enterprise-grade conversational AI platform for customer experience, with chatbots, live chat, campaigns, and other tools. | Manychat provides social and messaging automations for Instagram, WhatsApp, TikTok, and Messenger. |
| Support | Engati says support responds during working hours and typical response time on other days is 2–4 hours. | Support varies by plan: Free includes self-serve resources, Essential and Pro include business-day email support, and Business and Advanced include priority email support. |
| Visual flow builder | Yes | Yes |
Plans
Engati
- Partner ReferralPrice not published
- EnterprisePriced on request
- Omnichannel EnterprisePriced on request
- Omnichannel ProPriced on request
- PartnerPriced on request
- Partner PreferredPrice not published
- StandardPriced on request
- WhatsApp AcceleratorPriced on request
- WhatsApp EnterprisePriced on request
- WhatsApp GrowthPriced on request
Manychat
- FreeFree
- Essential$14 a month
- Pro$29 a month
- Business$69 a month
- Advanced$139 a month
In their own words
Engati
Engati is a conversational AI platform for customer experience, combining chatbots, live chat, campaigns, and tools for conversations across channels. Its agents support contextual interactions on WhatsApp, voice, websites, and other channels. A no-code visual flow builder can automate FAQs, lead qualification, and customer support, with AI bot generation, knowledge-base answers, and human handoff also listed. eSenseGPT can train a bot from a website or documents, and its page says it can be live in a few minutes. Campaign tools include content generation and social media automation for channels such as Instagram and Facebook. Integrations listed in product documentation include Salesforce, Google Calendar, Google Sheets, Freshdesk, JSON API, Zapier, and SMS services; the pricing page also lists Shopify and WooCommerce with e-commerce functions such as order notifications and abandoned-checkout automation. Engati provides agent and supervisor mobile apps for managing conversations across 15 channel platforms. Pricing is on request, with a 7-day trial and no free plan. The Omnichannel Pro plan lists 1,000 monthly active users and up to five agents.
Manychat
Manychat automates social and messaging conversations across Instagram, WhatsApp, TikTok, and Messenger. It can respond to comments, direct messages, and Story mentions, and automated messages can collect email addresses or phone numbers. Its builder includes customizable flows, Quick Automations, and more than 60 ready-made templates on the Free plan. Manychat AI can answer direct messages and comments, handle frequently asked questions, help build flows, and improve message copy. Paid plans list additional connected channels, including Telegram, SMS, and Email, with channel allowances varying by plan. Integrations include tools such as Google Sheets, HubSpot, MailChimp, and Klaviyo, as well as Zapier and Make; an API supports custom connections. Plan allowances for active contacts, channels, users, and Inbox seats differ, and paid plans charge for contacts above the included amount. Free includes 25 active contacts monthly, two channels, four active automations, one user, and one Inbox seat. Essential is $14 a month; Pro is $29 a month; Business is $69 a month; Advanced is $139 a month. The service also notes a 14-day trial.