| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 1 |
| Spec score · Feedback Analytics Software | 7.2 (#11) | 7.1 (#14) |
| Spec score · Voice of Customer Software | 7.2 (#19) | 7.1 (#26) |
| Spec score · Product Management Software | 7.2 (#28) | 7.1 (#29) |
| Spec score · User Feedback Tools | 7.2 (#19) | 7.1 (#20) |
| Spec score · Customer Feedback Software | 7.1 (#53) | 7.1 (#54) |
| Data protection | Enterpret says customer data is logically separated in a multitenant architecture and that data at rest is protected with AES-256 encryption. | UserVoice states that data is encrypted at rest with at least AES-256 and in transit with at least TLS 1.3, and that systems are monitored 24/7. |
| Headquarters | San Francisco, California, United States | Raleigh, North Carolina, United States |
| Integrations | Its integrations directory lists tools including Slack, Jira, Salesforce, Zendesk, Snowflake, Amplitude, Mixpanel, and Intercom. | Listed integrations include Salesforce, Gainsight, Jira, Zendesk, Azure DevOps, Microsoft Teams, Slack, Fullstory, Skyvia, and Dragonboat. |
| Security | Enterpret states that it holds a SOC 2 Type 2 report and aligns its security and AI governance programs with ISO/IEC 27001 and ISO/IEC 42001. | UserVoice states that it maintains SOC 2 Type II certification and PCI-DSS certification, conducts annual third-party penetration tests, and scans its application weekly for known vulnerabilities. |
