EQ Complaints Professional vs Intelex Inspection Management
EQ Complaints Professional
equiniti.comIntelex Inspection Management
intelex.comSide by side
| Figure | EQ Complaints Professional | Intelex Inspection Management |
|---|---|---|
| Price from | — | $3.67/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 1 |
| Spec score · Complaint Management Software | 7.3 (#15) | 8.1 (#6) |
| Audit trail | It provides a full audit trail to control and monitor access and actions. | Intelex says inspection data is consolidated into a central system of record with a complete audit trail. |
| Founded | 2007 | 1992 |
| Headquarters | Worthing, West Sussex, United Kingdom | Toronto, Ontario, Canada |
| Integrations | The product card says the software integrates FOS processes and can integrate easily with existing systems. | The platform has a REST API, and Intelex describes API connections with other systems as a way to share data and automate processes. |
| Purpose | EQ Complaints Professional is a cloud-based complaints management system for regulated financial services firms. | Inspection Management helps organizations schedule, perform, and act on safety, quality, and environmental inspection findings in one platform. |
| Reporting | It automatically generates standard regulator complaints returns and reports, with MI and root cause reporting for trend analysis. | The product provides a data visualization dashboard and allows inspection data exports for reporting. |
| Security | Equiniti describes the product as having robust cloud-based security on par with on-premise security. | Intelex lists SOC 2 and SOC 3 reporting, EU GDPR compliance, HIPAA compliance, and ISO/IEC 27001:2022 certification. |
| Support | Equiniti offers expert guidance integrated into the system and provides consultancy, project management, and account management for solution delivery. | The inspection product page describes onboarding and ongoing technical support via live chat, phone, and email ticketing. |
Plans
EQ Complaints Professional
- EQ Complaints ProfessionalPriced on request
In their own words
EQ Complaints Professional
EQ Complaints Professional has no write-up on Specifiction yet; its figures are above.
Intelex Inspection Management
Intelex Inspection Management helps organizations schedule inspections, collect safety, quality and environmental findings, and manage the follow-up work. Teams can create inspection-specific checklists with images, geo-location and voice-to-text input. The mobile app supports data collection online and offline, syncing findings when connectivity returns. Scheduling and real-time notifications cover upcoming tasks and deadlines. Users can create corrective action plans and track required actions, workflow status and completion dates. A visualization dashboard presents inspection data, which can also be exported for reporting. Intelex describes inspection information as consolidated in a central system of record with a complete audit trail. Its REST API can connect with other systems to share data and automate processes. The inspection product supports programs aligned with ISO 9001, ISO 14001 and ISO 45001. Intelex lists SOC 2 and SOC 3 reporting, EU GDPR and HIPAA compliance, and ISO/IEC 27001:2022 certification. Onboarding and ongoing technical support are offered through live chat, phone and email ticketing. The platform runs on Android, iOS, web and API.