Equifax Immigration Case Management vs GentleCase
Equifax Immigration Case Management
equifax.comGentleCase
gentlecase.comSide by side
| Figure | Equifax Immigration Case Management | GentleCase |
|---|---|---|
| Price from | — | $49/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| Plans published | 1 | 3 |
| Spec score · Immigration Software | 7.4 (#13) | 7.8 (#7) |
| Client portal | Edge includes a customizable client web portal. | Each firm can brand its portal with its logo, name, and colors, and clients can see case status, document checklists, and milestone progress. |
| Purpose | The cloud-based case management product is designed for immigration law firms, nonprofit organizations, and employers. | GentleCase is case management software built for U.S. immigration law firms and their clients. |
| Support | Equifax’s product materials direct customers experiencing integrator installation errors to IT support or Equifax ICM Support. | Starter includes email support with a 24-hour response, Pro includes priority support with a four-hour response, and Enterprise includes a dedicated success manager. |
Plans
Equifax Immigration Case Management
- Equifax Immigration Case Management (Edge)Priced on request
In their own words
Equifax Immigration Case Management
Equifax Immigration Case Management is a cloud-based system for immigration law firms, nonprofit organizations, and employers. Its Edge version includes a customizable client web portal, and Equifax says the service stores more than 7 million Foreign National Records. Case work uses electronic forms, smart questionnaires, and predefined or customizable workflows, with alerts for tasks needing attention. Reports can cover deadlines, milestones, case metrics, and employee performance. Outlook Integrator uploads emails and attachments into client files, while Word Integrator merges case data into document templates. Both require Windows desktop Microsoft Office and do not support Office web apps. A Chrome E-File extension transfers data to government systems including ETA-9141, DS-160, ETA-9035, H-1B Registration, and ETA-9089. Acuity can exchange appointment information with Edge calendars when API access is included. Pricing is listed in a Service Order and is available on request.
GentleCase
GentleCase has no write-up on Specifiction yet; its figures are above.